Product leaked in transit and has damaged lid I had an issue with a product leaking in transit and emailed customer service and literally heard back from them in a couple minutes and within five minutes a new replacement order was completed! My daughter forgot to add her discount code on her order before submitting and immediately emailed Truly and they gladly credited her discount back. In our two experiences as first time Truly customers we have had outstanding customer service!! Thank you for that!! It’s so rare.

Thank you Truly Ads!! I tried out the Truly brand because it was recommended to me from a friend. I chose the Acai Body Butter randomly and absolutely loved it! So I have been looking at some other Truly products to widen my Self-Care routine!

All around amazing honestly! They are incredibly helpful with customer service when you need adjusting with your order! The products are surprisingly clearing my strawberry legs and all smell amazing! :)

Wrong item received in bundle I contacted Truly Beauty about my order because I received an item that was not in the Unicorn Blast Bundle and after sending an email to them with photos of the label and the item I received incorrect, Ignacio and Ilonah were very helpful to send the correct item. Applause to them. Thank you team! I LOVE TRULY BEAUTY!

Finally after all these years…. I am 43 and have never been able to use any kind of body care with scent due to allergies and fragrance headaches. Finally! I can use every single product from this company without irritation or headache! This is my forever brand.