Wrong item received in bundle I contacted Truly Beauty about my order because I received an item that was not in the Unicorn Blast Bundle and after sending an email to them with photos of the label and the item I received incorrect, Ignacio and Ilonah were very helpful to send the correct item. Applause to them. Thank you team! I LOVE TRULY BEAUTY!

Create a seamless experience for the user. You need to hire a digital ecommerce ui/ux specialist to create a seamless user experience for the customer. The website doesn’t have a wish list but the app does and I can’t directly add the product to the cart. I have to switch back and forth between app and website. Also the website doesn’t recognise international addresses and I had to use the app to make my purchase. Discount codes are hard to redeem because error message says they’ve been used too often.

First Time Order This is my first order and I have not received it yet. So I can't speak to delivery or quality of product. I am looking forward to receiving my order, as I have looked at these products for a very long time.

Love love love The products are amazing and the customer service is even better! A product I ordered arrived damaged and they replaced it immediately free of charge. I love Truly!

Everyone who responded to my emails was AMAZING!!! Everyone responded to my email within 5 to 10 minutes maybe even less (at 1:30am also) I was switched over to 3 different reps and everyone knew all my information so I didn’t have to retype everything again. All this was done thru email which I love! Everyone who responded to my e-mail was AMAZING!!!!!