Skatehut
GBIncredible Service I had to reach out to TSO Host as I didn't know where else to turn with a technical issue with my new domain. I told the agent Andreea that I was a total novice and didn't really know what I was talking about and they were amazing! Didn't make me feel silly for asking for help, sorted the issue and even explained what the problem was so I could understand it. I couldn't recommend TSO Host enough, they are fantastic.
Matt C
GBJulie (support) was an incredible help Julie was an incredible help, getting to the bottom of a DNS issue I was having. She was super responsive and knowledgeable and provided me with everything I needed, bespoke and not copy and pasted script. Top marks!
Luke Whiteside
GBWhat an amazing company TSO are… What an amazing company TSO are especially Nada, she sorted out my SSL certification so swiftly and efficiently.I would highly recommend TSO particularly if you deal with Nada !!
Elizabeth Thorne
GBI love these people but... I love these people. Very easy to do business with and responsive, knowledgeable. One drawback- GLACIAL email servers. I wish I had a quid for every time in a week I get an email confirmation link mailed to me from a new site that expires in 10 minutes, and by the time it shows up in my inbox it has expired. I have contacted tech support about this a number of times and they said, "The response is within what we consider an acceptable window". Sorry- if I can't get signup links from sites in 15 minutes, that's not acceptable.
robert wilson
GBThe problem was fixed timeously The problem was fixed timeously. There is no issue there. It is how it was fixed that impressed. Martin took time to listen & understood the gravity. His responses thereafter were notably effective. Communications were concise sometimes employing a light sprinkling of well placed candour for additional clarity. Straight to the heart of the matter, no faffing about moved matters along expeditiously. Aside of the speed & skill he employed, I found Martin's approach properly professional thus he gets my first ever five star award.