Hosting Complications So grateful to Alberto for being such an outstanding help to me today on Friday 8th March 2024. He got everything resolved in a professional manner. He was very knowledgeable and he was also kind in helping me to understand the issues in terms that I could follow. I appreciate his patience and time with me today to get everything resolved and because of him I feel more confident in what I'm doing. THANK YOU Tsohost for having such a fantastic team - please give Alberto a wage rise! He's well worth it! :)

Very quick and efficient response from the Chat room Very quick response from the Chat room. The operative, Nada, was very patient and polite with me (an 83 year old client with very little computer knowledge!) and remedied the problem quickly.

I am very impressed with the support… I am very impressed with the support provided by Theodora Maria and the billing team today. Excellent from start to finish. Theodora Maria answered my chat request quickly and was very resourceful. Even though the issue I had needed further investigation (we had to raise a ticket) it was resolved within 15 minutes!

Amazing customer service from Nada! I have just had the most amazing support from Nada. After accidentally deleting all my emails by messing around where I shouldn't have been, Nada spent a really long time (and with a lot of patience for my incompetence) helping me to recover everything. Amazingly helpful and friendly! Absolutely excellent customer service!

Customer Service needs people, not bots After a useless and timewasting effort with your bot customer support pop up, I raised a ticket to resolve a problem on how to pay an invoice when the saved card (out of date) was the only option. I helpful guy called Martin wrote straight back and over a couple of hours everything was sorted. Thank you for a real person!