JUDITH NICHOLLS
GBThank you David Thank you David Online chat with David was very helpful. After telling me how to stop getting spam emails purporting to be from GoDaddy, he sorted out a way of making our website safer. Although I am a complete dumbo when it comes to website technology etc he patiently guided me through a complicated procedure. Thank you so much David
Skatehut
GBIncredible Service I had to reach out to TSO Host as I didn't know where else to turn with a technical issue with my new domain. I told the agent Andreea that I was a total novice and didn't really know what I was talking about and they were amazing! Didn't make me feel silly for asking for help, sorted the issue and even explained what the problem was so I could understand it. I couldn't recommend TSO Host enough, they are fantastic.
Rob
GBWorst Customer Service on the Planet. Worst Customer Service on the Planet. Site got hacked - Database Injected. Domain Re-directed. Could not initiate Backup of Database using their system. Nor could they. Contacted their Fraud Department. No reply 48 hours later. Support Department - its been escalated because its a problem their end. Still waiting 48 hours later. Meanwhile our e-commerce site is down losing business because their database backup system is not working. No emails. No contact No support Why?? Save your money = go elsewhere
Indi
GBAndrew was great Andrew was really helpful and went the extra mile to help troubleshoot the issues I was having with my website following using a third-party tool. I really appreciated their help and the level of detail they provided into the issue. Thank you.
David Mancini
GBVery quick and efficient response from the Chat room Very quick response from the Chat room. The operative, Nada, was very patient and polite with me (an 83 year old client with very little computer knowledge!) and remedied the problem quickly.