JUDITH NICHOLLS
GBThank you David Thank you David Online chat with David was very helpful. After telling me how to stop getting spam emails purporting to be from GoDaddy, he sorted out a way of making our website safer. Although I am a complete dumbo when it comes to website technology etc he patiently guided me through a complicated procedure. Thank you so much David
Sara
GBI have been with this company for over… I have been with this company for over 10 years with no concerns, but the last 18 months have been shocking! Their live chat customer service no longer exists, and they take days beyond days to respond to a simple request. Worse still, they set it up incorrectly and then take even more days to fix their errors. I will eventually move over to Siteground as a host as their customer service is out of this world compared to Tsohost's current trash.
Lydia
GBAmazing customer service from Nada! I have just had the most amazing support from Nada. After accidentally deleting all my emails by messing around where I shouldn't have been, Nada spent a really long time (and with a lot of patience for my incompetence) helping me to recover everything. Amazingly helpful and friendly! Absolutely excellent customer service!
David Mancini
GBVery quick and efficient response from the Chat room Very quick response from the Chat room. The operative, Nada, was very patient and polite with me (an 83 year old client with very little computer knowledge!) and remedied the problem quickly.
David Channon
GBBeen with TSO Host for over a decade Been with TSO Host for over a decade. Recent problems with my site frustrated me. I have had a brain injury causing fatigue, anxiety and memory problems. I was about to give up. Vlad-Stefan provided outstanding customer support including significant helpful detail in many prompt email responses. He sought solutions that met my need rather than oversell. He was self critical during problem solving and honest about different ways forward. Integrity exemplified. He used colleagues to solve some of my problems. I now have a cheaper, better solution with TSO Host. New servers with great service despite the challenges.