I was notified the unit is out of stock… I was notified the unit is out of stock after placing the order. This is not good business. You may consider a discount or cancelling the order.

I think the pad itself is too small I think the pad itself is too small. I’m not a large person and it seems too small to me. The strap is fine but I think it would be better if the strap was actually attached to the pad instead of being separate. I’ve used this everyday since I received it sometimes even twice a day and I have not noticed any difference in my back pain. Honestly nothing different than a regular heating pad does. This is just my honest opinion and experience with it. It may do a great job for others, it just did nothing for me.

Excellent customer service My light pad stopped working. I was asked to send a short video which I did and the same day a replacement was sent. Incredible customer service. I am so impressed!

Need humans to respond to emails I love your products. But this last time when I tried through email to upgrade my order to a bundle before the order was ready to ship I could not get a real person to respond. I ordered the pad wanted to switch to bundle with light pad and the light/laser pro add on for an additional 50.00.....no one responded. ORDER #NV166929

Great customer service in understanding… Great customer service in understanding the product and its benefits. Waiting for delivery now and anxious to apply it and see what the results are.