Stephen Eberts
GBI was notified the unit is out of stock… I was notified the unit is out of stock after placing the order. This is not good business. You may consider a discount or cancelling the order.
Eileen Holub
GBLight pad problem I had a problem with my small light pad and they sent me a free replacement. Excellent customer service.
Pat Katz
GBYou are slways honest and helpful You are slways honest and helpful. I look forward to my product.
mitch albert
GBGreat customer service experience Very cooperative with rapid favorable help on replacing 7 month old lighting pad. It's this type of approach/experience that is worth $ to know their product is backed up and save me time. Now their name and my interest as a returning customer is high.
P. Galvin
GBWhen I contacted NovaaLab about a… When I contacted NovaaLab about a problem with my red light pad, I received a response within a couple of hours. After more email communications they determined that a replacement was in order. This transaction took less 24 hours. I really appreciated their customer service. I've been using my light pad almost daily since I purchased it 14 months ago. It has been a blessing to help relieve low back and hip pain. I highly recommend this belt and this company.