Ruth M
GBHappy gums I purchased the NovaaLab Oral device and have been using every day for a week. I have noticed an improvement in the chronic sensitivity I have had for years, and this is only a week in. I also think that a lingering low-grade infection in the roof of my mouth seems to be getting better. My hope is this therapy can get me to truly good oral health over time.
eag
GBGreat customer service My oral device stopped working after about 9 months. I sent them a video of it not working and received a reply immediately that they would ship out a new device, no charge. Great customer service!
John Macchi
GBGreat customer service in understanding… Great customer service in understanding the product and its benefits. Waiting for delivery now and anxious to apply it and see what the results are.
Nad M.
GBI am positively surprised I am positively surprised! Now I can say WOW! I got today refund $124 from Novaalab for device that I returned a few days ago. In less than 24 hours after posting my negative review about my past problems with their customer service experience. Now everything moved to another, good level. Everything would be even perfect, if they also credited back my shipping charges. But things are still unexpectably good. New Customer Service rep. Bucks did a good job fast. Thank you for your speed!
Eileen Holub
GBLight pad problem I had a problem with my small light pad and they sent me a free replacement. Excellent customer service.