Products are good, but website experience and loyalty program is not! Products are good, but the customer experience on your website is very poor. Tried to use the FEB23-1 code from the mailer, which didn't work and the code for customer appreciation FEB23-30 didn't work either. Also, I have ordered multiple times from Chamonix at significant cost and points earned always are ZERO.

The chat help online was very helpful The chat help online was very helpful. They provided the link to the products we were discussing. I also appreciated they were not trying to notch up sales, but provided information on what I needed without trying to upsale. Very much appreciated that!

The website has improved dramatically The website has improved dramatically. I can click on items to view products and descriptions without them automatically being added to my cart. And I can remove items from my cart if I choose to.

Easy Navigation The Chamonix site was very easy to navigate on an Android phone. I appreciate the help of customer reviews to help me choose products. I would like to see product descriptions include guidance on why you would choose one product over another when they address the same concern.

I've been using chamonix skin care for over a year I've been using chamonix skin care for over a year now and have seen really good results in the firmness on my eyelids. My eyelids were starting to become crepey when I put on eye shadow and the chamonix eyelid cream has firmed them back up. I love the whole line of skin care and use it twice a day. The customer service people are also very helpful and efficient.