I love Chamonix skin care I love Chamonix skin care. Just want to say that up front. I’ve had several concierge service calls lately and have asked each if they could help me refine my monthly shipment of products as I’m having difficulty using them all. Each time I’ve been told I need to contact customer service. My question is: why are you calling me as a concierge service when you can’t provide me with a customer service? As it stands your concierge service is no more than a telemarketing call which I don’t appreciate. Thanks for your time.

They included a product that I had not ordered oduct that I had not… They included a product that I had not ordered. I only wanted 1 genucel immediate effect and they added 1 deep firming serum, my order #22277297 was only for $59.25. If you do this again, I am going to quit ordering from your company. I want to here from you immediately. Home#813-353-9494 or cell-813-380-7052 Thank you, Maritza Tamayo

Products are good, but website experience and loyalty program is not! Products are good, but the customer experience on your website is very poor. Tried to use the FEB23-1 code from the mailer, which didn't work and the code for customer appreciation FEB23-30 didn't work either. Also, I have ordered multiple times from Chamonix at significant cost and points earned always are ZERO.

The website has improved dramatically The website has improved dramatically. I can click on items to view products and descriptions without them automatically being added to my cart. And I can remove items from my cart if I choose to.

I am an Internist and I have atopic… I am an Internist and I have atopic dermatitis on my face particularly on nasal creases and eyebrows and has been using hydrocortisone intermittently. I am skeptical about using these “beauty products “. My brother who has the same condition told me about Chamonix products and I gave it a try since last year, I haven’t used topical steroids since then!