Briana Higgins
GBRefitting Support Non-Existant I almost never write reviews, so the fact I feel the need to share my experience says something, I'd say. The fitting process and turnaround was real simple, however, I am VERY dissatisfied with their support after I paid nearly $1000 for my denture with warranty. The denture is too high causing discomfort and jaw pain after only a few hours of use. I reached out to their support email as instructed on their included card the day after I received the denture (4/5). No response beyond the automated "We're looking at it". I tried calling their support line the following Monday. Had to leave a message - I did, with my contact details. Nothing. I was more than gracious giving them adequate time to respond back and did not try to follow-up again until a week later, on 4/11. I tried both email and phone call - same thing, radio silence. It's been ANOTHER week and still not a peep from ANY of their support! Completely unacceptable and I will be reporting to the BBB as after paying nearly a grand for dentures that I can't use and no support, this smells like a scam to me. Resetsmile, you NEED to improve your support system, especially for customers that need adjustments to their dentures!
John Short
GBIt is a worthwhile product and a simple… It is a worthwhile product and a simple affordable solution if you have missing teeth. The process was easy. I did have some minor issues upfront but Resetsmile was very cooperative in providing a quick solution. They back their product for sure.
Madhav Jambotkar
GBBring back your smile Excellent job beyond my expectation. Thought it took long time since my order it worth the wait
Chakira Q. Johnson
GBI am truly satisfied with my new reset… I am truly satisfied with my new reset smile set! It fits perfectly on the first delivery and I would recommend this to anybody that is needing to replace missing teeth. I have my smile back, thank you! 😁
Tracy
GBNo Response... Still Waiting on Response/Confirmation This company is very, very, very slow to respond. I had to send multiple emails/messages to see about a refund on my credit card being charged, even after cancellation of order. Still waiting on a final response. Have talked with my credit card company to dispute charges. Be very wary out there!