Great Company, Awesome Customer Service I originally purchased my device in September of 2023 and was very happy with my device, shortly after the 90-day warranty had expired, my device broke. Sadly, thinking I'd made a bad decision investing in this purchase and was at a financial loss. I then noticed a few months ago began receiving a mountain of ads via email and seeing Ads on Facebook of discount offers from ResetSmile with feelings of displeasure. Reluctantly, I decided to send my concern through their online form to express my experience with my device, to my unexpected surprise I was contacted and offered a replacement device. I was utterly elated after months of the loss of my original device. The empathy and courtesy relayed from Customer Service Rep, Trevor was greatly appreciated. An Extremely Satisfied Customer

Smile repaired I found the process to be fairly easy. A couple of times it was hard to get someone on the phone. I just chalked it up to them being busy. My first impressions weren’t accepted no biggie you get plenty for another impression. My upper and lower teeth arrived yesterday and I am so happy. My wife says they look great and I feel confident. Odd feeling at first but it’s day two and I forget they’re in.

I am truly satisfied with my new reset… I am truly satisfied with my new reset smile set! It fits perfectly on the first delivery and I would recommend this to anybody that is needing to replace missing teeth. I have my smile back, thank you! 😁

Resetsmile is an investment that is… Resetsmile is an investment that is definitely worth it in our opinionb And the best part is you’re not spending 2-3 grand at a dental office for the same product..I ordered this as a surprise for my fiancé and her partial arrived just in time before our wedding, the only issue we had was the shade was slightly off, we sent an email with photos and our complaint was handled and solved the same day— less than week later the issue was fixed and delivered at no extra cost!!!! So if you’re on the fence, take a chance and you’ll definitely won’t be dissapointed! Signed a very happy and newly wed couple

Refitting Support Non-Existant I almost never write reviews, so the fact I feel the need to share my experience says something, I'd say. The fitting process and turnaround was real simple, however, I am VERY dissatisfied with their support after I paid nearly $1000 for my denture with warranty. The denture is too high causing discomfort and jaw pain after only a few hours of use. I reached out to their support email as instructed on their included card the day after I received the denture (4/5). No response beyond the automated "We're looking at it". I tried calling their support line the following Monday. Had to leave a message - I did, with my contact details. Nothing. I was more than gracious giving them adequate time to respond back and did not try to follow-up again until a week later, on 4/11. I tried both email and phone call - same thing, radio silence. It's been ANOTHER week and still not a peep from ANY of their support! Completely unacceptable and I will be reporting to the BBB as after paying nearly a grand for dentures that I can't use and no support, this smells like a scam to me. Resetsmile, you NEED to improve your support system, especially for customers that need adjustments to their dentures!