James J Germani Sr.
GBThis company needs to do a RESET on the… This company needs to do a RESET on the service they provide to customers! I ordered teeth in Dec got my impressions processed and received teeth in Jan! the top fit but the bottom lays on top of the gum! I pay for insurance to as extra! i called left messages n emailed of which i have all copies of my attempt to contact these ppl and NOTHING!! NO RESPONSE! No instructions as to how to have the teeth tweaked or redo the impressions or lab that covers default for insurance your paying for!! I am about to stop payment and get my BANK involved AS THEY DO NOT SERVICE OR HAVE A COMPANY BASED for CONSUMER SERVICE! acct #20017792 a disappointment!
Robert Gillott
GBI had a traditional denture and it was… I had a traditional denture and it was metal and painful. I am missing 5 teeth, 3 upper and two lower. I ordered these because there was no metal. My smile is so nice and natural looking now. I can chew food completely and swallow without choking, they feel great I don’t have the urge to take them out, they actually fit so well they are hard to take out, I am so happy to smile wide now, thank you so much ResetSmile for my new confident smile! I was not paid to write this, this is my honest review. Thank you so much!!
John Short
GBIt is a worthwhile product and a simple… It is a worthwhile product and a simple affordable solution if you have missing teeth. The process was easy. I did have some minor issues upfront but Resetsmile was very cooperative in providing a quick solution. They back their product for sure.
Charles Anderton
GBDISHONEST COMPANY UPDATE: So I received a response after more than a month waiting to hear from someone. Once again, they fail to follow through. Here is the response I received 3 days ago, and once again, for the umpteenth time, they did not follow through with what they say. HORRIBLE COMPANY. Dear Chas Sometimes an inaccurate impression from a presized tray can result in a device that does not fit correctly. Based on the information you have provided us with, we would like to offer to remake your device for FREE from a set of new impressions. Our technicians will design a custom impression tray that is designed to fit the shape and contours of your mouth so that we can fit you with a replacement device that is as comfortable as it is beautiful. I have gone ahead and ordered a replacement impression kit with the customized impression trays for you which will ship out in the next 2-3 business days. You will receive an email notification with tracking info in a separate email once it ships to you. Please let me know if you have any further questions in the meantime and I will be happy to assist you. We stand by our product and rest assured, we will do everything in our power to deliver a custom ResetSmile device that meets your needs and expectations. Thank you again for choosing ResetSmile! Jess Product Support ResetSmile This email is a service from ResetSmile. Delivered by Zendesk
Tracy
GBNo Response... Still Waiting on Response/Confirmation This company is very, very, very slow to respond. I had to send multiple emails/messages to see about a refund on my credit card being charged, even after cancellation of order. Still waiting on a final response. Have talked with my credit card company to dispute charges. Be very wary out there!