Audrey C
GBJive Integration with Zoho is amazing! Highly recommended I've recommended Jive to many people. We did our research, and it's definitely the most affordable of all the VoIP services that met our needs. We have encountered a few technical issues that we weren't smart enough to figure out ourselves, and the customer service has been prompt and amazing, always getting our issues fixed right away. We love that it works with our Polycom phones, or with our cell phones, or with our computers using the soft phone online. This has made it extremely easy for our team to be mobile. The best thing is the integration with Zoho. This has saved us so much time, that honestly we are probably netting a negative cost for this service. Highly recommended.
Jake Skeens
GBFROM AWFUL TO AWESOME! A little over a year ago we switched from an on premise IP phone system to Jive and have never looked back. The old system contently needed updated and complicated routing and programming issues and with Jive, everything is always up to date and adding a new extension or user is a breeze. Support (when we do need it) is amazing and our sales rep is always a call or email away. We tested other providers and they all wanted to nickel and dime you, but with Jive, it's one price for everything. Having most of our lines on our police/911 center is always a little nerving for the "what if's" but they have many fail overs in place for the just in case issues we have yet to use. We highly recommend JIVE and have zero regrets by switching.
Mark Parton
GBTech support is great, but... tech support is great, customer service is pretty good but understanding billing is poor. I originally thought i was paying mainly per user and not per user and per device. Also, seems like a lot of hidden fees I was not expecting. We are a small business but we have taken on a new client that will give us some rapid growth. We will see what happens.
E Herr, Wilmington, DE
GBTech support is out of this world! I had the pleasure of working with Robert B who was a senior tech there at Jive. He spent a great deal of time with me showing me all the capabilities and features of the JIve Communications platform. There are so many great features available and the interface is rather easy to navigate. They also follow up with your case until your problem is solved. I've used RingCentral and 8X8 and Jive seems to be the best out of them all. I think it is PC Magazine's editors choice for cloud PBX.
Sarah Binder
GBGreat Service & Price! Jive has been very accommodating to the changing needs of our small business. We like being able to log into our account & get information or change what we need to. We also like that they send us regular communications via email. The service Jive offers would be very hard to beat for the price & convenience they bring to meeting our needs.