Bad Billing Started with TPO in Aug 2017 and just terminated service on April 11. Discovered they were charging a sales an utility tax for a City where I don't reside. They researched, agreed with me, blamed a third party vendor, refunded the amount collected, but then kept collecting it month after month (crediting the previous month on the bill and charging it all over again). Billing is not transparent - you have to ask for detailed billing information. I'd be hard pressed to recommend the carrier.

Simple and Reliable Simple and Reliable Coverage is easy to get, the SIM shipped free to my door. I activated it and entered in a few details, and my phone number from Sprint transferred instantly. The website is easy to use and after the changes, is easier to navigate. Autopay and the autopay bonus off the bill rock, and I love that my bill helps fund the rescue and care of abused animals!

I'm Very Happy I found it very easy to setup TPO account and port my number to TPO. Seamless experience. I never needed to contact customer support, all instructions are on the website. I followed the instructions and my TPO service was up and running without any hassles. Excellent pricing and good reception. No dropped calls. I'm happy. I was with TING but this is a much better deal plus you get to donate a portion of the bill to your favorite charity.

Almost all good Pros: The pricing is excellent. TPO donates to charities. Rarely an issue with signal or data strength. Con: No chat customer service. If you live alone or need your service before friends/family are available to use their phone, it's difficult to get to customer service if something goes wrong with the autopay renew etc. as pay phones are rare and it's not easy to find a stranger to let you borrow their phone for an unknown amount of time (depending on if there is a wait, troubleshooting, etc).

Grateful for your services and good luck My personal experience with them has been a mixed one to say the least. Although these's were a short stay in the US market, but during that period the assistance that period the assistance that I got was satisfactory.