Just writting an update to let you know… Just writting an update to let you know everything remains good. I've been with them for a good while now, and I stand by my previews reviews. Their support remains flexible and patient and the servers run well the great mayority of the time. Anyhow, it's a good option if you are looking for shared minecraft hosting, feel free to check them out. This will be my final review unless something bad happens ;) Good luck !

don't buy vps their templates and iso… don't buy vps their templates and iso aren't working and you can't use a custom iso, and if you ask for adding a iso for manual instalation they respond exceding the 24hours refund pollicy explicity to don't allow you to ask for refund. really bad bad service, never bought vps, with hostings i never had a problem but any support ticket is really slow to get any response

Good Support, When Available.. I have used HeavyNode for over a year now, and I'm almost upset to have to leave it, but this was my final straw. I had an extremely long wait time for support, even with marking the ticket "high priority." Because of the wait, the misreading of my original ticket, and an unavailable live chat, my server was down for 2 full days. Which made the staff and players rather upset, and it was Frankly rather embarrassing. This unfortunate event really overshadows the good things the HeavyNode team has done for me and my server, like being helpful with support, and while not always quick to respond, it was sometimes in a reasonable time depending on ticket priority. I needed a backup save due to griefing. I asked for "As Close to 10:30 pm PST 10/16/23 as possible. So I think that's the midnight backup" and was given the noon backup, and had to wait again for the midnight backup. While I understand they have a smaller staff team, it is unacceptable to have a high priority ticket sit for 25 hours. And then not even give the correct fix due to misreading/misunderstanding the ticket. With another 18 hours to get the correct save. I want to recommend the host as the servers them selves run alright, the prices arent too crazy (they do have sales semi-often) and their support, when you can reach them, is fine. But I can only recommend this service if you think you won't need any support as the wait times are just too much.

Rodrigo A. deserves a raise HeavyNode has been the best host service I have used thus far. Their servers are strong, their user interface is accessible, and their support is incredible, both friendly and helpful with each interaction. Special shoutout to Rodrigo A., who, from the start, has made my team's lives infinitely easier with his friendly and knowledgeable help.

HeavyNode goes above and beyond Over the years I've used many server providers but none have matched the level of expertise present at HeavyNode. The company provides some of the best hardware possible at extremely affordable rates. I rarely write reviews but the support team at HeavyNode deserves praise, through multiple tickets I have yet to have to wait more than 24 hours for a response.