I explained it enough on the phone I explained it enough on the phone. Yall need to keep making replacement parts not discontinue after 3 years. What a joke of a company. Tech support was no help what so ever. Like tesla but for tattoo machines

So dissapointed... I was so exited to have saved up for a fk spectra flux machine. But the batterys don't last 10 hrs at all! Im glad I purchased 2 batterys. Because I cannot even finish a big tattoo with one. This bummes me out because my much cheap er machines have waaaay better batterys. Also to check how full the battery is is drama. And I still havent figure out the different indication lights with charging, because there is no mention in the manual... The only thing I LOVE is the color (pink).. The rest is really a bummer. Ohw and if you choose a voltage inbetween you have a blinking Light in the corner of your eye the whole time tatoeing.

The absolute worst customer service The absolute worst customer service. If you purchase a flawed item, they make you jump through hoops to get a replacement. Kinda insulting to act like your products are always flawless, and treat customers like liars. Bought a garbage motor with a short in it, and it's been over a month and they're just now shipping the replacement. And they don't care if it costs or loses you money. Absolutely would not recommend this company unless you want to be jerked around. Other than that, their product is decent... Not worth the hassle by any means though.

New Customer Service but same low quality FKIrons customer service is now on premises and is well staffed. They answered my call in less than 3 secs and I believe they were pretty transparent in what is going with the quality of the machines which translate in a high rate of return for repairs. The quality of the motors - the heart of the machines - are at their critical low and their rejection rate is so high that in some models is not expected that last more than 6 months. By the other hand they also confirmed the issue of the Powerbolt "blue light" which like in the Hover make them not possible to charge the battery (in some cases the USB connector got burnt) and that is probably related to a defective circuit board. However they haven't decide if a recall would be needed. In conclusion customer satisfaction can't be achieved without 1st of all shipping high quality products.

Worst customer service ever you'd think… Worst customer service ever you'd think they'd only allow as many pre orders as they could do but no yet again two months after pre-order and nothing