Excellent is less for spider VPN team. Excellent is less for spider VPN team. Starting from scratch , answering my silly queries to placement of the order and accepting request to add a VPN location , was a breeze . Super helpful team and top notch company which listens to its customers. Very rare to find companies alike spider VPN these days. Outstanding. Waiting for router to arrive and services to begin. Excited. I am not worries since I know the team spider VPN shall stand by me. Best of luck guys.

Let me just say the spider VPN is the… Let me just say the spider VPN is the BEST without a doubt for speed for customer services everything I have tried many VPN'S over the year's all so so-called best that you see advertised everywhere not even one comes close to spider VPN. DONT TAKE MY WORD FOR IT TRY AND COMPARE FOR YOURSELF I GUARANTEE YOU won't BE DISSAPOINTED

Great customer service & High Speeds Great customer service, I had the poor chap from the help desk helping me spring my vpn router back to life for over an hour, they remained helpful and polite throughout. I now have the latest firmware and lightning speeds (only lost 2 mbps off my usual connection without vpn) I highly recommend this service

Great VPN Router I was recommended too buy a Spider VPN by a friend as I spend months abroad. Purchased a Spider pro from Amazon worked great in Uk, brought too my house in Portugal had a few problems would not work. Connected the support team who responded very quickly too every message in the end sent me a new router with in 24 hours. Fantastic service great product works great would recommend it .

After 2 days of trying to sort the… After 2 days of trying to sort the issue on getting me back up and running, After reseting the router to flash updated software (I was told to do this) Now I cannot sign into the router dashboard and the customer service is absolutely dire. They are not interested in my issue full stop. I have been polite to them no disrespect to their staff and still I am no further forward. I will look elsewhere for a better service.