Horrible Experience Horrible Experience. This company uses a terrible freight company - they dropped my mirrored cabinet in front of trash cans - no signature, not even a doorbell ring. When I contacted them about potential missing pieces, I had to email them repeatedly to get a response. Not timely customer service. I do not recommend them.

The product was beautiful and high… The product was beautiful and high quality. We are very pleased with our purchase! The only drawback for me was the the delivery company called and scheduled delivery for a Thursday in a 3-4 hour window, but they dropped it off two days early. I was supposed to make sure the product was correct and not damaged before I accepted it, but did t have the chance. Luckily everything was fine.

Not Great The experience wasn't great. The order took much longer to ship than expected. I contacted customer service about a discount code at least twice and never heard back from them. And the instructions that came with the unit were terrible. The unit itself works and looks decent though.

TERRIBLE EXPERIENCE Initial response was delivery in about 9 days. On day 8 I receive an email saying the item is now out of stock and the offer an alternative of a different size-- for a SHOWER PAN! if you order a certain size, that's obviously the size you need/ want, not 6 inches larger! Super annoying and a HUGE delay in our project now! They are definitely a 2nd rate shop!

I'd love to have given 5 stars I'd love to have given 5 stars, but there were a few things that were probably just our experience and one the product. We ordered a vanity in January and were told within 3 days that it was on back order (6 weeks) and asked if we'd like to cancel. We chose not to cancel as we designed the bathroom around that vanity. My complaint would be that they did not communicate with me at all after that, no updates, no emails. I called one time at week 8 and was told they'd check the warehouse and get back to me. I emailed 2 other times and were told were were priority and they'd let us know. We never heard back and then one day we received notification that it had shipped,12 weeks later. We now have the vanity installed and it looks great. The vanity, however, did not come with any sink mounting hardware nor any sealants for holding down the top or the sink. It was weird, but we got some silicone and took care of it (we hope).