Not Great The experience wasn't great. The order took much longer to ship than expected. I contacted customer service about a discount code at least twice and never heard back from them. And the instructions that came with the unit were terrible. The unit itself works and looks decent though.

Horrible Experience Horrible Experience. This company uses a terrible freight company - they dropped my mirrored cabinet in front of trash cans - no signature, not even a doorbell ring. When I contacted them about potential missing pieces, I had to email them repeatedly to get a response. Not timely customer service. I do not recommend them.

Complete scam of a store Complete scam of a store. Site offers free shipping on orders over $300. Weeks after placing my order, they sent me an email saying the item was damaged and requesting an additional $80+ for shipping from another supplier (see 'Stay Away!' review below, seems to be a standard practice), saying that this was only half of their shipping cost for such a large item (which was simply a 20 pound, 3 foot square by 2 inch thick teak bath mat) and that I should be grateful that they were going to cover half the cost.

We ordered 4 and you send us only one… We ordered 4 and you send us only one and we still did not get a credit from you

I'd love to have given 5 stars I'd love to have given 5 stars, but there were a few things that were probably just our experience and one the product. We ordered a vanity in January and were told within 3 days that it was on back order (6 weeks) and asked if we'd like to cancel. We chose not to cancel as we designed the bathroom around that vanity. My complaint would be that they did not communicate with me at all after that, no updates, no emails. I called one time at week 8 and was told they'd check the warehouse and get back to me. I emailed 2 other times and were told were were priority and they'd let us know. We never heard back and then one day we received notification that it had shipped,12 weeks later. We now have the vanity installed and it looks great. The vanity, however, did not come with any sink mounting hardware nor any sealants for holding down the top or the sink. It was weird, but we got some silicone and took care of it (we hope).