Alexandra Heitzman
GBScam Fraud BE AWARE Let’s see I ordered… Scam Fraud BE AWARE Let’s see I ordered then a week after paying through Zelle they wanted additional shipping costs. I canceled the order and they have not returned through Zelle back. They sent a Mercery website to gain access to my banking account and now no one is responding to me
Raphael Yerushalmi
GBWe ordered 4 and you send us only one… We ordered 4 and you send us only one and we still did not get a credit from you
Ray Koenig
GBWill never order from here again Did not ship within the ten days as promised. I called to cancel order and miraculously the order was in route. I called the freight company and the item had not been picked up from vendor. I called again to cancel and get a refund, showing that I tried to cancel before item shipped. US Bathstore refused to cancel and refund, told me to refuse order when it arrived and a refund would be issued once they received the item back. I ordered the item on 12/24 and have been going back and forth trying to get a refund. I am getting ready to go to the credit card company and file a fraud case.
Ana Ziegler
GBNOPE! They may be amazing, but were not for me. I placed an order yesterday early morning for a vanity top, got an email fairly quick confirming the order, ok good so far. Then mid afternoon another email, with a story about damaged items in their warehouse but not to worry they found someone else but it will cost additional shipping, but not to worry they will cover 50% my portion will ONLY be $100 over the price I paid few hours earlier. GTFOH!
E. Andrews
GBTERRIBLE EXPERIENCE Initial response was delivery in about 9 days. On day 8 I receive an email saying the item is now out of stock and the offer an alternative of a different size-- for a SHOWER PAN! if you order a certain size, that's obviously the size you need/ want, not 6 inches larger! Super annoying and a HUGE delay in our project now! They are definitely a 2nd rate shop!