Adam Green
GBGuesty for Hosts falls short on feature set Amazing UI and experience on both Mac and iPhone/iOS. Decent price point in comparison to other PMPs. Great workflow for housekeeping and customer communications. Good integration with smart pricing affiliates. Missing a ton of features (included in Guesty for Pros) so much that I had to leave the platform after a brief period. Terrible website templates. No customer invoicing which is key for direct booking. Although nice, customer service takes a minimum of 24 hours to reply to any question. No way to pay more $$ and upgrade to Guesty for Pros. Very little OTA channel connectivity options.
influx
GBHighly recommended I've used Guesty for hosts for well over two years and I couldn't imagine working without it. My business runs on autopilot now that I've set up all the guest messaging. Their direct booking platform works wonders. Also little things like their automated guest forms come in handy when I need to manually run a security deposit from booking dot com. Anytime I had a problem their support team always comes through and finds a way to fix it. Highly recommended.
ClassHome
AECalendar Synchronization Issue Our experience with Guesty for our holiday home business over three months has been inconsistent. While it worked well for one property, scaling up caused issues with listing availability synchronization, especially on Airbnb & Booking.com. Customer support's reliance on website articles instead of addressing our concerns directly was disappointing. Overall, not recommended for similar businesses.
John Phillips
CADisappointed in lack of invoices… Disappointed in lack of invoices availability to send guests, no ability to add rules for home or guide book. Overall charges are very high for few direct booking options
Natalia Fiore
GBVery happy with the results I was looking for a website builder to help me set up direct booking but also property management tool to help me manage three short-term rental properties. Your Porter App provides a simple solution to both which makes it a great value for money. I was able to onboard over the weekend, the app is easy to navigate and customer service returns any inquiry you might have within 24h. Thumbs up! Highly recommend.