MC
GBThere is no customer service at all There is no customer service at all. No phone number, no person you can ever speak to to help. You have to open a ticket and wait several days to hear , even a week sometimes only for them to ask more questions. You will go back and forth for a month to attempt to get anything resolved.
Olivia Sequin
GBOverall recommend, despite some bugs Overall, Guesty for Hosts is an excellent product that is easy to use and easily integrates with major booking platforms. It even helps you set up direct booking sites. My only complaint is that it has some bugs in the user interface and sometimes the app takes a while to load. In general I recommend this product!
Odessia Jackson
GBThis is to be the worst channel…Guest for host suck! This is to be the worst channel management site, first off if you have an emergence U R Fked, there is no live agent to speak to, and apparently, they work for themself because you give a how-to and don't answer back. the platform is so hard to learn, and you have to learn it all on your own half the agent don't reply back to you.
ClassHome
AECalendar Synchronization Issue Our experience with Guesty for our holiday home business over three months has been inconsistent. While it worked well for one property, scaling up caused issues with listing availability synchronization, especially on Airbnb & Booking.com. Customer support's reliance on website articles instead of addressing our concerns directly was disappointing. Overall, not recommended for similar businesses.
Sarah Hartwell
GBDefinitely recommend We've only been using YourPorter for a few weeks to manage one listing, and so far it's been incredible. The messaging alone has saved me a ton of time and energy, as we get at least one booking per day. Integrates really well with AirBNB and VRBO, works great with PriceLabs, and I'm currently testing out the Cleaner automations. Overall very happy with the product and looking forward to continuing with it.