Sarah Hartwell
GBDefinitely recommend We've only been using YourPorter for a few weeks to manage one listing, and so far it's been incredible. The messaging alone has saved me a ton of time and energy, as we get at least one booking per day. Integrates really well with AirBNB and VRBO, works great with PriceLabs, and I'm currently testing out the Cleaner automations. Overall very happy with the product and looking forward to continuing with it.
Adam Green
GBGuesty for Hosts falls short on feature set Amazing UI and experience on both Mac and iPhone/iOS. Decent price point in comparison to other PMPs. Great workflow for housekeeping and customer communications. Good integration with smart pricing affiliates. Missing a ton of features (included in Guesty for Pros) so much that I had to leave the platform after a brief period. Terrible website templates. No customer invoicing which is key for direct booking. Although nice, customer service takes a minimum of 24 hours to reply to any question. No way to pay more $$ and upgrade to Guesty for Pros. Very little OTA channel connectivity options.
Daniel
NOWhen Guesty acquired Your Porter a year… When Guesty acquired Your Porter a year or so ago, Porter was a great small indie channel manager that did all for you at a low price, and always replied right away to questions. Now, apparently Guesty has left The new “GUesty for hosts” to die. Their app freezes every time and needs to be shut down. Also slow loading times. Seems like here are now more features being added. Time to move on to another channel manager. It will definitely not be Guesty.
Brandon Drzewicki
GBAbsolutely love it Absolutely love it. Website feature is professional yet simple, we were going to pay over a $1000 to create a website and then pay all the hosting fees this route was ten times cheaper and it integrates with Airbnb. Everything is essential with this software and it’s worth every penny. Smartbnb has two specific features that Yourporter doesn’t that would be nice to see, don’t send the review request message if they have left a review already and the last minute negative review. Yourporter is still more robust and cost effective than smartbnb we love it
ClassHome
AECalendar Synchronization Issue Our experience with Guesty for our holiday home business over three months has been inconsistent. While it worked well for one property, scaling up caused issues with listing availability synchronization, especially on Airbnb & Booking.com. Customer support's reliance on website articles instead of addressing our concerns directly was disappointing. Overall, not recommended for similar businesses.