Host Nadine Blvd
GBIf I could give them less than 1 stars… If I could give them less than 1 stars , I gladly would . This company is filled with Nincompoops who took a perfectly fine product ( Your porter ) and pushed it to the graveyard. This product is technologically at a level when abacus was evolving , horrible support , unified mailbox and the one thing they should be doing is to manage across channels - they goof up . DO NOT RECCOMEND THESE GUYS AT ALL !!
MC
GBThere is no customer service at all There is no customer service at all. No phone number, no person you can ever speak to to help. You have to open a ticket and wait several days to hear , even a week sometimes only for them to ask more questions. You will go back and forth for a month to attempt to get anything resolved.
David Adams
GBGuesty Works I'm a big fan of Guesty, I've been using it for almost a year and the functionality is great. It does what I need it to do, and the customer service has been available and helpful in addressing issues where they've come up. Given all the features, the pricing is reasonable as well.
Adam Green
GBGuesty for Hosts falls short on feature set Amazing UI and experience on both Mac and iPhone/iOS. Decent price point in comparison to other PMPs. Great workflow for housekeeping and customer communications. Good integration with smart pricing affiliates. Missing a ton of features (included in Guesty for Pros) so much that I had to leave the platform after a brief period. Terrible website templates. No customer invoicing which is key for direct booking. Although nice, customer service takes a minimum of 24 hours to reply to any question. No way to pay more $$ and upgrade to Guesty for Pros. Very little OTA channel connectivity options.
Brandon Drzewicki
GBAbsolutely love it Absolutely love it. Website feature is professional yet simple, we were going to pay over a $1000 to create a website and then pay all the hosting fees this route was ten times cheaper and it integrates with Airbnb. Everything is essential with this software and it’s worth every penny. Smartbnb has two specific features that Yourporter doesn’t that would be nice to see, don’t send the review request message if they have left a review already and the last minute negative review. Yourporter is still more robust and cost effective than smartbnb we love it