Shootproof has been such a great… Shootproof has been such a great addition to my business. It is user friendly and a great all in one tool.

Best I have used I have been using ShootProof for over six years. My uploads are fast, the site is reliable, and the price is reasonable. The customer interface is attractive. I have used several hosting companies, and ShootProof has been the best. They continue to make improvements. Being able to see what my clients have made as their favorites and what is in their cart is very useful, especially if they aren't tech-savvy and have problems.

Shootproof glitches have LOST ME CLIENTS I gave them 2 stars for a clean appearance and ease of sharing. Otherwise, GOOD LUCK with all the upset & exasperated clients you will have to deal with over the years. I shoot actors & work closely with talent agents in Los Angeles. Shootproof's glitchy software has LOST ME ENTIRE AGENCIES because they simply hate dealing with these galleries! There is a huge GLITCH in the "favorites" system which causes a client's favorites to simply disappear. There is another glitch that causes one client to be able to over-write another user's favorites even when logged in using a different email. There is another glitch that shows favorites being narrowed down, but later you realize they didn't narrow because you were un-starring from the thumbnail view. But there is a star there! And sometimes that method works! Sometimes it doesn't! WTAF???!! I hate these galleries and cannot wait to find a new company. This is the last straw.

Beware of fees for buyer error I enjoy the product and I have tried a few different programs. However, be advised that if a buyer makes an error in their order and files a dispute, YOU, their paying customer, are charged a fee for the investigation of the dispute. I received a notification that somebody had flagged the charge from Shootproof as fraudulent, upon investigation it was clearly an error on the part of the person purchasing pictures. I offered to resolve it directly with the customer, which I was happy to do, but Shootproof refused to remove the $15 charge for the "investigation."

I love Shootproof I love Shootproof. It has made it so much easier to put all of my business into one site. My galleries, contracts, invoices, contacts and so many things all in one place. I love how beautiful and professional the galleries look when I send them to my clients. I refer everyone to Shootproof. The only thing I would request is that they find a way to better download and save all the monetary spreadsheets. It becomes very time consuming and difficult at tax time to go through and save all of the numbers item by item.