It has the tools, but the tools are somewhat dysfunctional Pros + Attractive showcase for portfolio + Contracts + A database to keep your client's info + Somewhat simple to use, it's straightforward, but there are some functions that are so inefficient. Cons - Contracts don't always send with ease, sometimes they don't deliver, I contacted Shootproof and they didn't really help at all with this issue. I mentioned I used Hellosign and contracts went through flawlessly, that it could be something in their code or configurations to have other people's emails block them, no response. - When loading your portfolio/album, it takes a looooong time compared to Zenfolio, which loads extremely fast. I'm currently considering leaving Shootproof and using Zenfolio or other options and make sure my photographer groups know the pros and cons. Zenfolio also allows way more images to be uploaded with their base packages.

Went from loving it to hating it Went from loving it to hating it! I've used it for years and suddenly it all went downhill. One of my clients ordered prints for the first time and somehow I lost $55 on the entire order because Shootproof screwed up! For some weird reason, they decided to change the prices on my prints without telling me anything!!!! On top of that, there was a shipping fee that the client should have been charged (NOT ME) because that's how I set it up but they charged me!! And all the extra fees I was completely unaware of!!! I wrote to them 3 TIMES with a complaint and not a single of my emails has been answered!!!! It's been about a month and they're just simply ignoring me. Now I hate Shootproof with a passion and will LITERALLY NEVER USE THEM AGAIN!!!

Recent changes = major glitches, can’t contact by phone The company has changed a lot of things on their website without working out all the kinks first. Any good company fully tests major changes BEFORE going live with them. There’s MAJOR glitches that have to be worked around in order to simply complete a task, and not all the options are available due to whatever technical issues they’ve not yet solved. All my templates that I spent a considerable amount of time on have been deleted with the website changes. Oh, and you can’t even contact the company. The message on their support line is “our team is not currently available by phone.” That says a lot right there. They’re obviously experiencing so many issues that they don’t want to answer the phone. What kind of business doesn’t answer the phone? Not a reputable one. It’s extremely frustrating since everything worked so great before (and the glitches reflect negatively on the professionalism of the photographer). I’ve been with them for years, but now I’m ditching them as soon as my last invoice is paid. Look elsewhere and save yourself the headache.

I have very much enjoyed my… I have very much enjoyed my professional relationship with ShootProof for my photography business! I appreciate that when I have questions I can get someone on the phone for assistance (or a quickly returned call). My clients enjoy a beautiful proof site and an easy ordering process.When I first started I needed help with a canvas order the young lady was very helpful with the issue and even mailed a personal note after! I am so happy to have such a great team of people helping to make my business run smoothly! Shannon

After 35 years of professional… After 35 years of professional photography, I finally can rely on a service that works for me and my clients...Shoot proof had made my life and business operation so much easier, regardless of how seldom we use the site, but those few times had been worth the money spent for the entire year! Thank you guys! keep up the great work