Great value and responsive Customer Service. Received my phone in a timely manner. Discovered a small air bubble under the screen protector that initally had me concerned. After contacting Customer Service, they were very helpful in talking me through the process to remove the bubble. Customer Service representatives were very courteous and user friendly. Will be setting my phone up today and cannot wait to try it out once we get to Italy.

Phone lost power too quickly and is confusing to use I bought the JT travel Buddy Worldwide usage. The price is reasonable and I only wanted it for a few calls. I am also not very phone savvy. First of all, the users guide is not very complete - for example, the phone will lock up and there is no information on how to unlock. The big problem though is that the battery lasts only 12-15 hours if the phone is on. I charged it overnight and it had died by the time I was supposed to receive a 9 PM call. Their customer service answered my emails promptly - I give them that. Also beware that if you use the help button on the phone, the time is subtracted from your minutes.

Simply the Best with Network even in the remotest part of the WORLD This is my second sim, my first sim got damaged and I had to get another one. I travel abroad frequently and like keeping in contact with family and friends as often as possible. My US line works perfectly well wherever I am in the world. The network is perfect and charge rates is quite okay. Recharging is quite easy either online or via phone. I will always recommend Telestial to frequent travelers abroad.

HORRIBLE SCAM ARTISTS - DO NOT PURCHASE ANYTHING FROM THEM I bought an ITALIAN SIM CARD. My order clearly indicates "Italy SIM Card" but when I received the SIM Card it came with a UK phone number. Called customer service. They claimed had I read the description more carefully I would have seen I was purchasing an International SIM card. It is purposefully fraudulent and misleading, as there would be no other reason to describe the product as an "Italy SIM card" as opposed to an "International SIM card that works in Italy." SCAM ARTIST THIEVES! STEER CLEAR OF THIS COMPANY.

Telestial used to be a good company but … Telestial used to be a good company but they have changed. For us in North America we used to get a U.S. number with our U.K./Global number. They changed that so the US number is $2/month and they make it difficult to keep your balance active to. When they made their service change they said they sent us an email (which I never received) about my old sim being inactive and having to get a new one. There are better international mobile services out there. Telestial also refuses to refund my balance to me as well. Go with a different company.