STRONGLY ADVISE TO NOT USE THEM. SEEKING LEGAL COUNSEL OVER THESE LIARS Unfortunately this is not a good review.. for customer service. The internet service is good.. but not the customer service. This is the second time that I have had an amount taken directly out of my bank account without any authorization.. and when I try to call and speak to a live representative.. the company is set up to make it so difficult to speak to anyone that it becomes frustrating and stressful.. and I can just imagine how many customers get ripped off like this because they just give up and let it go. There needs to be an easier way to speak to a live representative.Also this company claims we have to authorize payment through our bank which is complete bs. When I first signed up with them they took my credit card over the phone so no they don't always use a third party.

Synergy installed our security cameras… Synergy installed our security cameras as well as provide IT support for all of our company computers and devices. We have had a great experience working with them.

Great sounding sales speeches, terrible service Great sounding sales speeches, horrible in follow through. Did not get the access point I ordered so finally after a month of trying to get the access point I was "provided" a refund for $444. Three months later and many promises from several different individuals contacted by phone, e-mail and trouble tickets the money still has not come back to my account. On top of that, the ISP TV that I also signed up for went offline 6 weeks ago and has never come back. In trying to resolve that issue the service ticket is useless and no information is provided on the status of the service resolution. Now for the past two weeks when trying to contact the company all I get is a recording on their phone line, no voice mail, and I can no longer even access my account online through their web portal as it no longer is active. Not a reputable company. Be forewarned that if you get their service and you ever do have a problem you likely will not get it resolved. Update Nov. 16. Refund promised for Nov. 11 not seen. Another broken promise. No response to phone calls or e-mails. Terrible company, feel I will never get the refund due unless I take them to court.

Terrible Experience I signed up for wired internet service on 12-07-22. The tech never showed up or even called my phone for three different scheduled installs. Customer service said they are checking on installation team to see what went wrong, then never responded back. Today is 1-31-2023.

Great service!! Great service!!! I had a issue with my computer and the were fast and attentive. Great service and excellent job!