I have been tricked into buy this… I have been tricked into buy this software twice. It absolutely does not work. It won't install through the install on phpfox and when I go around the install only parts of it seem to install, which means it looks good, but it's useless.

The service is terrible multiple days… The service is terrible multiple days in between responses. Still no working solutions. Were not supposed to charge me until working solutions but instead 6 months later paying 99 USD still nothing.

Look elsewhere cometchat is terrible. We installed the comet chat service, and had it for the past year. We have not been able to roll it out and have our client use the system because of the many bugs and the poor response from the support. The site gives the impression that the software is a one time fee.... which is true but what is not said is that the software is updated at least once a month, and within he first 30 days of the use of the service it was not working. Cometchat told us that it needed to be updated, oh and by the way we don't do that unless you have our support package at an extra high cost. What else is that the software has not worked smoothly at all, it works fine for a day or two then it has problems again. Crosstalk and looping messages and crashing apps. There is not a month of trouble free use, it is constantly broken and when updated the android and apple apps must be recompiled as well adding further down time. ... In conclusion I do not recommend this product and if I could get a refund if I would. Oh but wait they don't refund you for software that doesn't work.

Fake, Avoid... Do not buy CometChat They have screwed their customers over a peach. They've updated their licensing without telling customers and then want extra money (hundreds) on what we've already paid. Four years we've been with them and spent about 3-4 thousand and this is how we get treated. All these reviews rating it 5* are FAKE! THESE ARE ALL FAKE REVIEWS FROM THE COMPANY. ALL NEW. ALL FROM INDIA. FAKE! AVOID!!! Tickets take forever to get resolved, when they get back to you (finally) they send screenshots with a noted attached simply saying "It works here" - but they don't check all the issues or the main issue you report. This puts you in revolving doors of them taking forever to answer. When they do, you can guarantee it's a Friday evening before they log off - leaving you as is. Honestly, you are getting ripped off if you go with this lot of cowboys.

Incompetent support and bad plugin code Their support have after two months not been able to help me install a very simple integration on my website. It has been filled with bugs, such as the chat not showing on some browsers and the chat telling logged in users to log. They were also not able to get two chat windows to be active at the same time, even though they keep on insisting it is possible. During our live sessions it is like they try out their code for the first time, when trying to integrate it on my page. They also lack common programming skills, such as blaming their failing javascript code (js run time errors) on the css width of the chat window... Still awaiting my refund...