rasheka london
GBstay away!!!! scammers Was promised a 30 day trial to see if I like the cameras. Ended up not satisfied and was told to pay a cancelation fee that was not discussed in the agreement. all the documents that was discuss are now missing in action. I'm sooo upset please don't do business with these people
Chris Thompson
GBPLEASED THAT I DID NOT ALLOW AZUGA ACCESS TO MY CHECKING ACCOUNT! After multiple sales calls from Azuga, they reduced the price to a price point that I agreed to pay. Then when the "sales manager" did not call at the appointed time on a Friday night, I said "red flag." If they are sketchy on the front end of closing the deal, my opinion is that they would not improve as time passes. 2 Weeks have passed and my phone is ringing 6 times and more per day with sales calls from Azuga using foreign area codes and various numbers to mask who is calling. When I answer, a person will pretend familiarity and then begin pitching. Since then, I have read these reviews and I am pleased that I did not allow them to access my checking account. My instinct told me to say, "No," and I believe that was the correct response.
Correct Refrigeration & A/C
GBAfter 4 months After 4 months, we have still not been able to correct a billing issue. I have been contacted 3 times, each I was told someone get back with me to resolve the issue. So far, nothing has been resolved and Azuga took it upon themselves to charge my credit without my permission for 3 months.
Patrick
GBAVOID with all costs!!!!!!!!!!!!!!!!! AVOID with all costs!!!!!!!!!!!!!!!!! The customer service is very poor, I was waiting on hold for hours!!! Nothing works very well, they change terms and conditions how they like. Now when I canceled with them, they said that I'm lucky that I was with them for more than 1 year (of hell) so it will be only a fee of $50 per device (if it's less than 1 year it's a fee of $100 per device). I feel very lucky, thank you Azuga for the WORST service possible.
DoodyCalls of Charleston
GBCustomer service is impossible to deal… Customer service is impossible to deal with. its also impossible to cancel without paying a termination fee. they automatically sign you back up for another 2 year term every time your pre-existing term is up