Customer service Promise to return your calls for service questions are unfulfilled or they call you back after hours when you are not in the office. When someone does help you out there is a language barrier which makes it very difficult to explain your concerns. The response goes unanswered because the communication barriers. The product without any flaws would be rated higher, however without great customer service how good is the product.

Azuga has been a fantastic addition to… Azuga has been a fantastic addition to our fleet. I am able to see everything. I get notifications regarding driving records in live time. Anytime I have issues, I am able to reach a live rep. that assists me every step of the way which makes making changes effortless.

SCAM!!!This company is the worst ever 1 year… This company is the worst ever 1 year trying to cancel after 22 year contract. Hold then hang up the Hold hang up promise call backs that never happen then keep telling me someone will call back. Then keep charging and charging. This company is biggest scam ever!!!

Poorly executed idea The interface is poor. The videos, are poor from a technical stand point. The content is good. But having to see incomplete assignments is irritating even after watching them several times. A lot of the time there’s also no sound. Updating scores is inconsistent. The assigned scores are useless without knowing what where when and how we are being docked points. Making the scores irrelevant and arbitrary. The idea is great but very poorly executed.

We have used Azuga for at least 4 years… We have used Azuga for at least 4 years .They used to be great to deal with however as they have grown and are chasing more business they have failed to respond and resolve outstanding issues.They refuse to allow us to talk to a supervisor and keep dragging their feet. They "escalate" the complaints and months later dont resolve them. We have over 80 vehicles on Azuga and could not recommend them to anyone at this point.