David Arico
ATNo support!!! No support!!! You have to give them your kreditcard number to contact the support!!!!!! Is this a bad joke???!!!! I hate it when companies give you an easy entry to their product and then try to scam you with dubious plans and contracts and you could not even contact them!!!! Keep away from this App!!
Amy Sawyer
GBHave taken £100 from my account Have taken £100 from my account. My bank text to flag this fraudulent activity so I could block the payment but my card is now blocked until the payment is cancelled. Before anyone questions if I have forgotten to cancel... no I haven't. All the evidence to show that I am on the free plan and no receipt for this supposed transaction.
nullpointer
DEScam! Charging 100 EUR without confirmation The subscription model of this site is almost a scam. It's almost impossible to find the cancel subscription button, and when you accidentally click "One Click Subscription" you will be immediately charged the full yearly amount of a subscription. No confirmation, no question whether you want a yearly or monthly subscription, nothing. On top of that, there's no obvious way to ask for a refund. Just sent a ticket to the billing department, if that won't work then I'll escalate this to PayPal What a joke...
Lesley Cain-Metcalf
GBDowngraded with no notice Changed my bank account and they tried to take money from my old account. I didnt realise until suddenly they downgraded me to free. I have several important documents still in development and now they are saying I have to resubscribe. No email to say the payment couldnt be taken. Nothing. And now, to re subscribe, you guessed it, its more money.
Timothy OToole
AUCorporate thieves! Like everyone else said. Charged me for 5 months. Disgusting company to deal with. Customer support sent auto responses each time. Said there was no complaints escalation. Absolute rogues. Avoid at all costs.