Googled “Lucid chart Scam billing”… Googled “Lucid chart Scam billing” after seeing 29 monthly charges of $10.6. Lucid customer service saying only one month will be refunded. Never used and now see similar victims of their predatory billing on legitimate credit cards here. Will also be pursuing any legal action!

Stay away from this company Lucidchart used to be cool, now it is not anymore. They totally lost focus on how to retain customers. They used to give away 1 free template each month on the free plan, which I used for different drawings. Now all my work is gone, since I can only edit my last 3 templates. How can they suddenly remove this access for their customers? Very sad. Obviously they never heard of the term customer loyalty. For this reason, I highly recommend you to stay away from this company!!

What does it take to get a response… What does it take to get a response back from the Lucid Support Team? Paying customer. The login for their IoS product is now broken so cannot log into it. Submitted ticket. Have waited 5 days with no answer. The link to my support ticket no longer works. Really?

No support!!! No support!!! You have to give them your kreditcard number to contact the support!!!!!! Is this a bad joke???!!!! I hate it when companies give you an easy entry to their product and then try to scam you with dubious plans and contracts and you could not even contact them!!!! Keep away from this App!!

Should be 0 stars Should be 0 stars. I cancelled my subscription 2 years ago, account shows as free when we login but today I noticed they have been taking money from my account over £240. I remember speaking to someone when I first cancelled and never checked it until today......This is a pure scam!