Have taken £100 from my account Have taken £100 from my account. My bank text to flag this fraudulent activity so I could block the payment but my card is now blocked until the payment is cancelled. Before anyone questions if I have forgotten to cancel... no I haven't. All the evidence to show that I am on the free plan and no receipt for this supposed transaction.

Scam! Charging 100 EUR without confirmation The subscription model of this site is almost a scam. It's almost impossible to find the cancel subscription button, and when you accidentally click "One Click Subscription" you will be immediately charged the full yearly amount of a subscription. No confirmation, no question whether you want a yearly or monthly subscription, nothing. On top of that, there's no obvious way to ask for a refund. Just sent a ticket to the billing department, if that won't work then I'll escalate this to PayPal What a joke...

Wrongfully Charged I stopped using my account back in early 2020, I just recently saw a charge of $95.40 on my card. They said that they can't do anything about it. From what I'm learning, they automatically renew your account without your permission. I'm looking more into a class action lawsuit against Lucid Chart. There's a community of customers who were wrong just like me. DON"T USE THIS COMPANY!!!!!!!!!!

Should be 0 stars Should be 0 stars. I cancelled my subscription 2 years ago, account shows as free when we login but today I noticed they have been taking money from my account over £240. I remember speaking to someone when I first cancelled and never checked it until today......This is a pure scam!

Downgraded with no notice Changed my bank account and they tried to take money from my old account. I didnt realise until suddenly they downgraded me to free. I have several important documents still in development and now they are saying I have to resubscribe. No email to say the payment couldnt be taken. Nothing. And now, to re subscribe, you guessed it, its more money.