Wrongfully Charged I stopped using my account back in early 2020, I just recently saw a charge of $95.40 on my card. They said that they can't do anything about it. From what I'm learning, they automatically renew your account without your permission. I'm looking more into a class action lawsuit against Lucid Chart. There's a community of customers who were wrong just like me. DON"T USE THIS COMPANY!!!!!!!!!!

No support!!! No support!!! You have to give them your kreditcard number to contact the support!!!!!! Is this a bad joke???!!!! I hate it when companies give you an easy entry to their product and then try to scam you with dubious plans and contracts and you could not even contact them!!!! Keep away from this App!!

Have taken £100 from my account Have taken £100 from my account. My bank text to flag this fraudulent activity so I could block the payment but my card is now blocked until the payment is cancelled. Before anyone questions if I have forgotten to cancel... no I haven't. All the evidence to show that I am on the free plan and no receipt for this supposed transaction.

Trial Version & Refund. Started the trial version, which requires credit card signup. After a few uses I determined that I did not have a use for the premium features. Forgot about signing up for premium, and texted them when they already had charged. Filled out their format, and got a refund 4 days later.

Such excellence Such excellence, I have never paid for anything yet but I have been using lucidchart to design effortless charts for business and I am so delighted! I am grateful. Super grateful. Reward good with good! They have done good! In fact, super well! Hats off! Thank you so much <3 Very grateful. Came on to just write this review. !