Ripping off people Ripping off people! I already had unsubscribed from their product but they charged me $158 one year after the cancellation. No emails, no invoices, no notifications!

I spend 80% of my time in Lucidchart… I spend 80% of my time in Lucidchart fighting against their awful twitchy UI. It's a slog... I hate every second of it. It insists on drawing arrows when I want to move objects. When I want to draw arrows, it moves something instead. I'm convinced this product is designed by misanthropes intent on making their users suffer. It's like Atlassian's crap tools... the actual users don't choose or pay for this stuff, so who cares if they're slowly dying inside?

Scam! Charging 100 EUR without confirmation The subscription model of this site is almost a scam. It's almost impossible to find the cancel subscription button, and when you accidentally click "One Click Subscription" you will be immediately charged the full yearly amount of a subscription. No confirmation, no question whether you want a yearly or monthly subscription, nothing. On top of that, there's no obvious way to ask for a refund. Just sent a ticket to the billing department, if that won't work then I'll escalate this to PayPal What a joke...

What a great app and I haven't even… What a great app and I haven't even purchased anything. Super helpful Interface to create all sorts of diagrams. I have to say a huge thank you to the developers behind this website for making such a friendly interface and easy to navigate application. I have been able to easily create all UML diagrams I have needed for my university modules.

Stay away from this company Lucidchart used to be cool, now it is not anymore. They totally lost focus on how to retain customers. They used to give away 1 free template each month on the free plan, which I used for different drawings. Now all my work is gone, since I can only edit my last 3 templates. How can they suddenly remove this access for their customers? Very sad. Obviously they never heard of the term customer loyalty. For this reason, I highly recommend you to stay away from this company!!