Waited for over two weeks to get a… Waited for over two weeks to get a response on MAJOR time sensitive payment issues. We were unable to process payment during our busiest days of the year. Our business was dramatically hurt by Talech.

it s really frustrated to obtain rapid… it s really frustrated to obtain rapid customer service from your company, we still waiting for a replacement for a terminal credit card model 3 I PP320-01T1358A INGENICO SERIAL NUMBER 17030PP82813613 IT S URGENT THAT W2E GET A REPLACEMENT UNIT THANK YOU ADRIAN PEÑA STORE MANAGER

So sad I tried for a long time to get my problem resolved then when I went to return merchandise I bought you said it was more than time allowed. You supposedly tried everything and to no avail. I am so disappointed, I was a long time customer and the first problem ended our relationship and nobody has even reached out to see why. Only a generated e mail....so sad

Talech is absolutely terrible Talech is absolutely terrible. Customer service is probably the worst customer service I've experienced. More than one support agent hung up on me while they "put me on hold for 1-2 minutes". Kai did this, Reda was patient, but still not helpful. Many flaws and glitches with the actual system itself. Very annoying to use. Some of the add ons and even taxes will require you to add it on individually and manually on every single item. Please if you are a business, do not ever use talech. Even if it is cheaper, it is worth it to pay the extra for a better POS system so that you won't have as many problems as Talech.

We can’t say enough about the excellent… We can’t say enough about the excellent support we receive from Talech. We don’t have problems very often but when we do, we get immediate phone support and a quick resolution. Probably more tech savvy clients could solve these problems on their own, but our staff needs someone to walk them through the steps. Talech staff are knowledgeable and get us back up and running in minutes.