Open orders not paid to our account. Where's the money? Talech has a category on their device called open orders. These are transactions that have not been paid to our bank account. Customer service could not answer why the money was not paid to our account. We were asked to go to our bank branch. Our bank branch did not have any answers to why the money was not credited to our bank account. They only recommended to write down every customer's name that comes in our business. Record keeping of transactions disappear, so you need to keep printing every transaction daily, or you will lose records. We switched over to Chase and we are thankful we made the change. I do not recommend this fraudulent company to anyone.

Once they were bought out the support went… Once they were bought out the support went to hell and no one knows what the system can or can’t do. Promised apps would be created to do more for our specific needs for three or four years. Never happened. Constant problems with the system now to the point we spend more time fixing issues than helping customers. Don’t try this out for your business unless you like chasing issues.

Problems not being solved for months: Problems not being solved for months: - Online orders not printing automatically - the scale is not syncing - customers can’t complete the online order and place multiple orders - pay in store not working Called and emailed numerous times over th 2-3 months Talked to supervisor Shelby numerous times and was promised issues will be solved and nothing

We can’t say enough about the excellent… We can’t say enough about the excellent support we receive from Talech. We don’t have problems very often but when we do, we get immediate phone support and a quick resolution. Probably more tech savvy clients could solve these problems on their own, but our staff needs someone to walk them through the steps. Talech staff are knowledgeable and get us back up and running in minutes.

i would never recommend or use this… i would never recommend or use this company again. I have requested on several occasions monthly invoices and a review of my current charges. i am going to cancel this service and just move on. Bottom line- lack of response, lack of care, no personal service.