Hossein
GBNever Again! Since Ya'll insisted so much for a review, here it is... The person who signed me up at work said I could cancel anytime, but then realized I was in a contract and paid for years, and never used the services. No one ever called to see why my account was inactive for the 5 years that I paid monthly fees and payments! Never Again!
Jason
CAExtremely disappointing. I have had this system operational for approximately one year, at this point we’ve got about 16 to 18 hours troubleshooting on the phone. Plus countless more hours of trying to figure out how to make it work on our own when it fails. It will suddenly not take a credit card payment, it has never done a return for us even while on the phone with support trying to make it happen, suddenly the cash drawer won’t open, or it won’t print receipts. We end up trying to reboot the machine turning things off turning things back on disconnecting reconnecting sometimes after two or three tries it works also there’s a couple of different methods that we have made notes on, we spend far too much time trying to keep this thing going.They have totally dropped the ball on me as a client. Their support technicians are excellent and are doing their very best but they don’t know have much to work with.
Sofie
GBi would never recommend or use this… i would never recommend or use this company again. I have requested on several occasions monthly invoices and a review of my current charges. i am going to cancel this service and just move on. Bottom line- lack of response, lack of care, no personal service.
Emnan Crnalic
GBProblems not being solved for months: Problems not being solved for months: - Online orders not printing automatically - the scale is not syncing - customers can’t complete the online order and place multiple orders - pay in store not working Called and emailed numerous times over th 2-3 months Talked to supervisor Shelby numerous times and was promised issues will be solved and nothing
Benjamin Chen
GBTalech is absolutely terrible Talech is absolutely terrible. Customer service is probably the worst customer service I've experienced. More than one support agent hung up on me while they "put me on hold for 1-2 minutes". Kai did this, Reda was patient, but still not helpful. Many flaws and glitches with the actual system itself. Very annoying to use. Some of the add ons and even taxes will require you to add it on individually and manually on every single item. Please if you are a business, do not ever use talech. Even if it is cheaper, it is worth it to pay the extra for a better POS system so that you won't have as many problems as Talech.