talech

145 Forest Ave., 94301, Palo Alto, United States
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1.35
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

0.00%

1

90.00%
About talech

talech is a simple yet powerful point of sale software for restaurants, retail outlets and service businesses such as salons and spas. talech POS software does the basics like processing payments reliably to inventory management, table management, labor management and real-time analytics. It all adds up to streamlining time-consuming tasks and freeing up time to focus on the things that make the difference to your business.

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Anthony Lawrence
GB

Open orders not paid to our account. Where's the money? Talech has a category on their device called open orders. These are transactions that have not been paid to our bank account. Customer service could not answer why the money was not paid to our account. We were asked to go to our bank branch. Our bank branch did not have any answers to why the money was not credited to our bank account. They only recommended to write down every customer's name that comes in our business. Record keeping of transactions disappear, so you need to keep printing every transaction daily, or you will lose records. We switched over to Chase and we are thankful we made the change. I do not recommend this fraudulent company to anyone.

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Hossein
GB

Never Again! Since Ya'll insisted so much for a review, here it is... The person who signed me up at work said I could cancel anytime, but then realized I was in a contract and paid for years, and never used the services. No one ever called to see why my account was inactive for the 5 years that I paid monthly fees and payments! Never Again!

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Michael Blunt/ MBz Auto Glass
GB

Stolen Money To be honest, if I can give this company a negative 10 stars I would they have stolen my money They refuse to give me my money. They have stolen $807 they refuse to give me this money back. I don't owe them no money. And they can't prove to me that I owe them any money. They keep telling me that my money has been released to my bank and it has been nearly a week. Please do not trust this company. Please do not use this company this company. As a fraudulent company and eventually, you will lose money dealing with this company.

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Brian Jojade
GB

Bad support The software - when it's working, does a fine job. Tech support, on the other hand, is horrible. They say they have 24X7 support, but anything that actually NEEDS support is a 48 hour response time. A menu update done by tech support screwed up, and we were then told, oh well, we did that on Friday night, now you have to wait until Monday before anyone might be able to address the issue. Complete insanity to allow an entire business to be shut down for the weekend. That's NOT 24X7 support.

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Sofie
GB

i would never recommend or use this… i would never recommend or use this company again. I have requested on several occasions monthly invoices and a review of my current charges. i am going to cancel this service and just move on. Bottom line- lack of response, lack of care, no personal service.

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