Extremely disappointing. I have had this system operational for approximately one year, at this point we’ve got about 16 to 18 hours troubleshooting on the phone. Plus countless more hours of trying to figure out how to make it work on our own when it fails. It will suddenly not take a credit card payment, it has never done a return for us even while on the phone with support trying to make it happen, suddenly the cash drawer won’t open, or it won’t print receipts. We end up trying to reboot the machine turning things off turning things back on disconnecting reconnecting sometimes after two or three tries it works also there’s a couple of different methods that we have made notes on, we spend far too much time trying to keep this thing going.They have totally dropped the ball on me as a client. Their support technicians are excellent and are doing their very best but they don’t know have much to work with.

Waste of time and money Waste of time and money, dont even think about it as an option. They will over charge, you have to send about 30 emails to close the account, until they close, they will charge you every single momth and they dont refund

We can’t say enough about the excellent… We can’t say enough about the excellent support we receive from Talech. We don’t have problems very often but when we do, we get immediate phone support and a quick resolution. Probably more tech savvy clients could solve these problems on their own, but our staff needs someone to walk them through the steps. Talech staff are knowledgeable and get us back up and running in minutes.

it s really frustrated to obtain rapid… it s really frustrated to obtain rapid customer service from your company, we still waiting for a replacement for a terminal credit card model 3 I PP320-01T1358A INGENICO SERIAL NUMBER 17030PP82813613 IT S URGENT THAT W2E GET A REPLACEMENT UNIT THANK YOU ADRIAN PEÑA STORE MANAGER

Stolen Money To be honest, if I can give this company a negative 10 stars I would they have stolen my money They refuse to give me my money. They have stolen $807 they refuse to give me this money back. I don't owe them no money. And they can't prove to me that I owe them any money. They keep telling me that my money has been released to my bank and it has been nearly a week. Please do not trust this company. Please do not use this company this company. As a fraudulent company and eventually, you will lose money dealing with this company.