My wife had been experiencing fatigue… My wife had been experiencing fatigue in her forearms & shoulders. She researched a bunch of chairs, then she started calling companies to find out more about the message chairs. She found this company & she dealt with a single person throughout the lengthy process. My wife was provided with Excellent customer service, we got a very patient rep that took her tyme to explain everything to my wife over the course of several weeks. When my wife finally decided to order a chair, the lady again was patient through the whole process. I would buy a car or a house from this lady, that’s how good she is. I wish I could remember her name!

Excellent Customer Service If the chair is anything like the customer service, I'll be thrilled. I had some specific requirements and I was helped quickly and efficiently via chat (although I could have called also) to help me find one that would meet all my needs and was in my price range. I made an error when I ordered online and it was corrected as soon as they were notified. Qualifying for finance was simple - two years no I interest! I am really looking forward to my husband having the chair he has been wanting for many years.

Superb customer service rep Heather Hats off to Heather who was extremely helpful in many ways taking my order and doing it with a cheerful disposition. I have dealt with many customer service representatives over the years but this one stands out from the crowd. Please have management mention her contribution to your company. I would really want her on my team. Thank you! Paul.

The sale associate (Rhonda) was VERY… The sale associate (Rhonda) was VERY helpful in helping me find a quality zero gravity massage chair (OGAWA ACTIVE L Plus) at a great price in my range and that will meet everyone in my households needs. She provided quick responses to all my questions during the whole process from beginning to end. I would recommend E-massage chair to anyone looking to by a quality massage chair with great customer service.

So far, So Good! So far, so good! I called and asked my questions, decided on the make and model, then took care of financing while Matt stayed on the phone. I finished the order process, and Matt continued to be helpful, explaining the shipping process. I look forward to receiving my chair in 2 to 3 weeks.