Compassion goes a long way I ordered and received my Svago chair and am very happy with it. However, I was not happy with the "white glove" delivery service, so I called Emassage customer service. Matt at Emassage could not have been more polite, empathetic, and helpful, and he resolved the issue to my complete satisfaction. I'd like to point out that Matt had provided stellar service during the sale and was ALSO responsive when I had a complaint, so he gets 10 stars. Thanks, Matt!

Excellent Customer Service If the chair is anything like the customer service, I'll be thrilled. I had some specific requirements and I was helped quickly and efficiently via chat (although I could have called also) to help me find one that would meet all my needs and was in my price range. I made an error when I ordered online and it was corrected as soon as they were notified. Qualifying for finance was simple - two years no I interest! I am really looking forward to my husband having the chair he has been wanting for many years.

My experience with Emassagechair has… My experience with Emassagechair has been excellent. From my interaction on a chat with Rhonda, to the great white glove service I received with delivery, it has been extremely positive. The chair itself is better than I could have ever imagined. My back has finally started to feel better after months of Sciatica pain. The Chiropractor has nothing on this chair!!! Fujimedic Kumo is the one to beat.

We love our new chair We ordered our SVAGO chair over Thanksgiving weekend, there was an expectation that it would arrive in late December. However, mid-December a gentleman from Emassage called to say there’d be a delay. They kept me updated and it arrived yesterday. Wonderful. They followed up as did the delivery company. The chair works beautifully and is great to look at. Thanks for being so helpful.

The sale associate (Rhonda) was VERY… The sale associate (Rhonda) was VERY helpful in helping me find a quality zero gravity massage chair (OGAWA ACTIVE L Plus) at a great price in my range and that will meet everyone in my households needs. She provided quick responses to all my questions during the whole process from beginning to end. I would recommend E-massage chair to anyone looking to by a quality massage chair with great customer service.