This review is based on on the order for Osaki Message Chair This review is based on on the order, purchase process as I have not yet received the product. So far excellent!! If the post purchase, delivery, White Glove Delivery, and product performance match the order and pre-order processes, this purchase will be a grand slam. I made several contacts with emmessagechair via the web chat function (in pre-order stage). The Chat CSR was outstanding. She was knowledgeable, fast, and empowered to authorize the my price promise request (via Chat!!). So far, so good! Can't wait to receive and use the Osaki message chair

Good product knowledge about the chair Good product knowledge about the chair. Clearly explained the options and features.. Explained specific features of the chair and asked proper questions to make sure the chair would match up with our needs. Confirmed the critical information for completing the sale, and didn't try to oversell us into something else. Thank you !

Rhonda Vikmyhr is BIG asset to your company Rhonda Vikmyhr is the reason I bought this recliner. I had been in contact with numerous other sites trying to put together a sale that would get me the product I needed and in the time i needed for my upcoming surgery. Rhonda WINS!! She is a professional that cares about Emassagechair and it shows to those she is in conta ct with. She is diligent - polite- detailed- and truly helpful in all her communications that I had with her. She is an asset to your company.

Great service, great chair! We received great service from Heather in getting just the right chair, we love it!

Good Experience Positive experience buying a massage chair through Emassagechair.com. Heather answered all of my questions and helped me compare a couple of the chairs. Pilot shipping helped me track my chair from Dallas, Texas to Phoenix, AZ and Sullivan and Sons with Mayflower delivered the chair to Northern Arizona and completed the set-up. The entire transaction was handled with a great deal of professionalism. Thank you....Jerry J.