Shady practices They ask you to answer multiple questions (multiple times) before cancelling the service, something you've to do 30 days in advance (you read well, 30 days), which is illegal in EU. Shady practices get reviews like this.

Great service Great service, and most importantly a very good support. We have Den as our account manager and he is awesome.

A Horrible Company They take payment up front, so I only paid for the first month, because I had read a couple of really good reviews. There was no free trial. I found the interface to be tricky. It just wasn't what I wanted. Found cancelling trickier than the interface. They wanted 30 days notice. So my first month is gone. Two days later they senmd me a quesitonaire saying they cannot close my account until I answer their quesitons. They also called me while I was sitting down with my family. Horrible company.

SMTP never worked & Refuses to cancel We never got SMTP to work despite following their setup guide. Customer Service could not help quickly either but did keep sending automated reminders asking if they could help. And you cannot cancel via the site: we're trying to cancel by mail but they still have not confirmed cancellation despite 3 very clear requests to do so.

Perfectsent SMTP services is the worst… Perfectsent SMTP services is the worst possible provider I have ever experienced Been using over 10 different companies for servers on a massive level and this company absolutely has ZERO customer care and all they care about is their next month billing Did not use their sending platform after several campiagns and they never bothered to even ask me why that is . they seem to have too many afternoon siesta's in Spain perhaps Not recommened at all as they promise the world and have the worst service for hard working money