Kelly Matthews
GBTheft! So for whatever reason, mand I've never run into this with a service driven company. They required 30 days notice for you to cancel. So if one day you realize you don't need the service anymore and cancel you would expect maybe not to get a prorated refund for that month but you would NOT expect to get charged for an additoinal 30 days for the next month, for what? Basically they are stealing an extra month from you. I cancelled on October 2nd so not only did I not get a prorated refund for October (fine) but they wanted to charge me for the entire month of November. Again for what? So I cancelled my credit card so they couldn't charge me. Beware. YOu will always have to pay an extra 30 days no matter when you cancel. 100% theft and very underhanded practice.
IT Admin
GBIt's a scam Hi guys, I was unfortunate as the rest of the others. They were too quick to get you subscribed and then none of the services worked. Trying to remove the credit card or a request to cancel is beyond impossible. We moved with Mailgun and it worked within minutes. This company acts illegally and don't let you remove the card details. I will be filing Section 75 against them with my Credit Card company.
Steve Loudenback
GBI have got an email that stated the… I have got an email that stated the following: Hello , During our screening process, we determined that your account meets sufficient criteria for denial. As a result your order has been rejected. Please note, that our system has canceled your payment order, and you will not be charged. The screening process is put in place to cut down on abuse and to discourage spammers and scammers from using SMTP Thank you for understanding. Kind Regards, Compliance Team SMTP.com I have even called this company to see what this was. They did not have any information for me, such as what product nor services was i tring to set up. I own a few companies and never had any issues. this company does seem more like a scam than anything..
Michiel Ybema
NLSMTP never worked & Refuses to cancel We never got SMTP to work despite following their setup guide. Customer Service could not help quickly either but did keep sending automated reminders asking if they could help. And you cannot cancel via the site: we're trying to cancel by mail but they still have not confirmed cancellation despite 3 very clear requests to do so.
Kareem Zidane
EGWORST BUSINESS EVER Worst service ever, technical issues, not working out of the box, terrible customer support, terrible documentation, no refunds, and no immediate cancellation. Stay away from this business at all costs!