Thomas Stenstrup
DKFraud company!! Fraud company!! Free trial can only be canceled by sending them a mail. I did send the mail to cancel, the day before my free trial ended, they did not respond before the free trial ended and now they say i can't get a refund.. don't do the free trial unless you want them to steal your money.
Steve Loudenback
GBI have got an email that stated the… I have got an email that stated the following: Hello , During our screening process, we determined that your account meets sufficient criteria for denial. As a result your order has been rejected. Please note, that our system has canceled your payment order, and you will not be charged. The screening process is put in place to cut down on abuse and to discourage spammers and scammers from using SMTP Thank you for understanding. Kind Regards, Compliance Team SMTP.com I have even called this company to see what this was. They did not have any information for me, such as what product nor services was i tring to set up. I own a few companies and never had any issues. this company does seem more like a scam than anything..
IT Admin
GBIt's a scam Hi guys, I was unfortunate as the rest of the others. They were too quick to get you subscribed and then none of the services worked. Trying to remove the credit card or a request to cancel is beyond impossible. We moved with Mailgun and it worked within minutes. This company acts illegally and don't let you remove the card details. I will be filing Section 75 against them with my Credit Card company.
Kelly Matthews
GBTheft! So for whatever reason, mand I've never run into this with a service driven company. They required 30 days notice for you to cancel. So if one day you realize you don't need the service anymore and cancel you would expect maybe not to get a prorated refund for that month but you would NOT expect to get charged for an additoinal 30 days for the next month, for what? Basically they are stealing an extra month from you. I cancelled on October 2nd so not only did I not get a prorated refund for October (fine) but they wanted to charge me for the entire month of November. Again for what? So I cancelled my credit card so they couldn't charge me. Beware. YOu will always have to pay an extra 30 days no matter when you cancel. 100% theft and very underhanded practice.
System Admin
GBThis by far the worst add-on… This by far is the worst add-on I've had with Wordpress. I was using Google which worked perfectly well, But was slow and had limitations. As this was one of the recommended sites I decided to use it The biggest mistake I ever made. From Day One I had problems with errors after over 12 contacts and hours on the phone finally got the system to work. in the middle of our first mailing to our members, Without notice ,STMP.com, Stopped mailing to our members . After two days on the phone and numerous emails, Apparently somewhere along the line they said I was sending spam out. This was our member list. And some members were upset that they did not get the correspondence. Their support is terrible, Each email or phone call you're starting over completely like they take no notes. I would not recommend them to anyone. We switched back over to Justhost as primary and google as secondary, and have had no problem since, Justhost was extremely helpful and everything works well