A Horrible Company They take payment up front, so I only paid for the first month, because I had read a couple of really good reviews. There was no free trial. I found the interface to be tricky. It just wasn't what I wanted. Found cancelling trickier than the interface. They wanted 30 days notice. So my first month is gone. Two days later they senmd me a quesitonaire saying they cannot close my account until I answer their quesitons. They also called me while I was sitting down with my family. Horrible company.

worst company ever worst company ever, the service didn't even work, even their emails didn't arrived to me :))))) i'm trying to get my money back but they take a lotttt to respond. and i cant even get my company card out of their website, you can't cancel your subscription so they just take your money from your account this should be illegal, scam company for sure

Poor communication, refusal to refund after their mistake setting up Company did not make aware that Outlook 365 did not work with their services. They let me set up account with Office 365 and told me the test emails went through on Outlook correctly. Then when I finally realized it was not working at all correctly later on and reached out to support, they took days to respond and I had to call them to get actual support. Finally after finding out that I couldn't utilize their service they were going to make me wait 6 more weeks to cancel, citing a 30 day cancellation policy, and refused to refund me. Poor service, I do not recommend them.

Abysmal customer service Abysmal customer service, 30 day notice period to cancel and company only agreed to cancel account after multiple emails sent. No real desire to treat their customers fairly at all. Stay well clear. Their consistent 1 star ratings on TrustPilot clearly shows you all you need to know about SMTP.COM.

Perfectsent SMTP services is the worst… Perfectsent SMTP services is the worst possible provider I have ever experienced Been using over 10 different companies for servers on a massive level and this company absolutely has ZERO customer care and all they care about is their next month billing Did not use their sending platform after several campiagns and they never bothered to even ask me why that is . they seem to have too many afternoon siesta's in Spain perhaps Not recommened at all as they promise the world and have the worst service for hard working money