worst company ever worst company ever, the service didn't even work, even their emails didn't arrived to me :))))) i'm trying to get my money back but they take a lotttt to respond. and i cant even get my company card out of their website, you can't cancel your subscription so they just take your money from your account this should be illegal, scam company for sure

SMTP never worked & Refuses to cancel We never got SMTP to work despite following their setup guide. Customer Service could not help quickly either but did keep sending automated reminders asking if they could help. And you cannot cancel via the site: we're trying to cancel by mail but they still have not confirmed cancellation despite 3 very clear requests to do so.

Poor communication, refusal to refund after their mistake setting up Company did not make aware that Outlook 365 did not work with their services. They let me set up account with Office 365 and told me the test emails went through on Outlook correctly. Then when I finally realized it was not working at all correctly later on and reached out to support, they took days to respond and I had to call them to get actual support. Finally after finding out that I couldn't utilize their service they were going to make me wait 6 more weeks to cancel, citing a 30 day cancellation policy, and refused to refund me. Poor service, I do not recommend them.

Abysmal customer service Abysmal customer service, 30 day notice period to cancel and company only agreed to cancel account after multiple emails sent. No real desire to treat their customers fairly at all. Stay well clear. Their consistent 1 star ratings on TrustPilot clearly shows you all you need to know about SMTP.COM.

Impossible to cancel inside the website… Impossible to cancel inside the website and they don't reply to emails. Only way to cancel is to call them! This is a dishonest way to do business. I suggest anyone stung complains to their affiliates like WP SMTP to stop other people being ripped off.