Michael James
GBYou cancel and they still take money out of your account I cancelled the account over the phone. Now, they apparently have no record of this and still automatically renewing my subscription. Logmein won't refund due to the terms of renewal, which I didn't authorise. It looks like since their data breach, they are doing dodgy things to keep the company afloat. DO NOT USE THIS COMPANY ALSO KNOWN AS GOTO.
A S
AUThe company kept increasing their… The company kept increasing their prices so much every year. Keep a good eye on your bills as they go up dramatically. its such a shame they dont care about keeping customers after calling them before we left. There is many other alternatives out there Hopefully they review there pricing so many customers we see on a lot of review channels go back....
Mike k.
GBWe have used LogMeIn for a long time-… We have used LogMeIn for a long time- our small company spans half the state but we need to get problems resolved quickly. Rescue allows us 24/7 access to all of our resources in a quick and secure manner. We can transfer files, see what is happening and make adjustments to equipment that is otherwise inaccessible. We have been able to use this as a collaboration tool on some projects. The company behind the product has been great to deal with and is always there for us if we have a problem.
Danny Tickner
GBTRY CANCEL !! Took me weeks to get a response to a 'ticket' requesting cancellation. this arrived a week before my service would have renewed automatically beyond my control. The 'ticket' gave me a +1 USA number to call and cancel, despite my reluctance, what choice did I have? They done all they could to retain me, and to be fair, if there was an online cancellation option, I may have considered it. Once I was put through to the correct department (took 3 transfers) The chap was very courteous and helpful.
Anthony Reynolds
GBLogMeIn cancellation rip-off LogMeIn Rescue used to be a great product but I no longer use it as better alternatives have come along. Tried to cancel my account only to be told my contract has 8 months to run so I have to keep paying them for another 8 months. Total rip-off. I would no longer recommend them to anyone.