LogMeIn

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About LogMeIn

About LogMeIn (now GoTo) LogMeIn, Inc.'s category-defining products, such as Rescue, GoToConnect, GoToMeeting, and more, unlock the potential of the modern workforce by making it possible for millions of people and businesses around the globe to do their best work simply and securely-on any device, from any location and at any time. A pioneer in remote work technology and a driving force behind today's work-from-anywhere movement, LogMeIn has become one of the world's largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and approximately 2 million customers worldwide who use its software as an essential part of their daily lives. The company is headquartered in Boston, Massachusetts with additional locations in North America, South America, Europe, Asia, Australia, and thousands of home offices around the globe. In February 2022, LogMeIn rebranded as GoTo with a new application combining support and communications solutions, new products, and a new partner network. For more information, please visit www.goto.com. Contact Us

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Anthony Reynolds
GB

LogMeIn cancellation rip-off LogMeIn Rescue used to be a great product but I no longer use it as better alternatives have come along. Tried to cancel my account only to be told my contract has 8 months to run so I have to keep paying them for another 8 months. Total rip-off. I would no longer recommend them to anyone.

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A S
AU

The company kept increasing their… The company kept increasing their prices so much every year. Keep a good eye on your bills as they go up dramatically. its such a shame they dont care about keeping customers after calling them before we left. There is many other alternatives out there Hopefully they review there pricing so many customers we see on a lot of review channels go back....

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Janet in NH
GB

LogMeln is Unethical, (addition to my 1st review) LogMeln is unethical, (addition to my 1st review.) My "confirm" emails from the bank transaction, with LogMeln (which should of been Microsoft) seem to have disappeared from my email account. !! Totally gone- *poof* -not in spam or any place. Too funny, LogMeln because I took pictures of those confirm emails, prior to LogMeln deleting them. LogMeln is an unethical, scamming company.

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Alistair Peebles
GB

Charged again even though service was cancelled We cancelled our service over a year ago and even were refunded when cancelled as they had charged. However we were charged again this year and it has taken again time and effort to get a refund all of which was unnecessary. If this was a UK company I suspect there would be some kind of financial investigation. They really need to up there game.

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Paul
GB

Catastrophic price rises We have been with LogMeIn for over 5 years now, and ran over 450 computers with them. don't get me wrong we all expect price increase but with no warning auto renewing with an increase from £1900 to £5500 is not a viable option. and we were lucky to catch it early and get our money back or this is a potentially business changing amount for us as a small company. If their version of economics makes sense then sign up, otherwise find a better option

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