You cancel and they still take money out of your account I cancelled the account over the phone. Now, they apparently have no record of this and still automatically renewing my subscription. Logmein won't refund due to the terms of renewal, which I didn't authorise. It looks like since their data breach, they are doing dodgy things to keep the company afloat. DO NOT USE THIS COMPANY ALSO KNOWN AS GOTO.

Horrible customer service, waste of money, billing closed account Horrible customer service, and they continue to try and bill us AFTER we paid off our contract and asked for the account to be closed, threatening to take us to collections. I will be contacting legal representation to address this issue, if they continue to threaten with a bill that has already been paid. Save yourself the headache and wasted money, and go with Zoom. There is a reason nobody uses this horrible platform. What a waste of money.

Entering the correct login credentials… Entering the correct login credentials on multiple devices, will only log me in on one laptop, wont let me log in with the correct credentials no matter what I do. Unbelievably bad experience for something called "logmein" I literally cant login. Their phone support was less than worthless. The dude didn't offer any ideas then transferred me to the wrong department.

Have used logmein Pro for over five… Have used logmein Pro for over five years. Price for two pcs has doubled - money to be automatically taken out of account and so difficult to cancel. Not possible online and need to call specific UK number only provided after completely firm, typing in codes. Not a company I want to hear about ever again.

Unethical and Grossly Overpriced Not only has the price tripled over the past few years but they have exploited the COVID crisis. After charging us in March, they relayed there is a 30 day cap on ALL refunds. Given the recent effects on COVID on most businesses, including ours, this was a clear case of profiting from a pandemic. We shall never do business with this company again. There are just too many other remote access options out there at a fraction of the cost.