LogMeIn

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About LogMeIn

About LogMeIn (now GoTo) LogMeIn, Inc.'s category-defining products, such as Rescue, GoToConnect, GoToMeeting, and more, unlock the potential of the modern workforce by making it possible for millions of people and businesses around the globe to do their best work simply and securely-on any device, from any location and at any time. A pioneer in remote work technology and a driving force behind today's work-from-anywhere movement, LogMeIn has become one of the world's largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.3 billion in annual revenue and approximately 2 million customers worldwide who use its software as an essential part of their daily lives. The company is headquartered in Boston, Massachusetts with additional locations in North America, South America, Europe, Asia, Australia, and thousands of home offices around the globe. In February 2022, LogMeIn rebranded as GoTo with a new application combining support and communications solutions, new products, and a new partner network. For more information, please visit www.goto.com. Contact Us

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Mike k.
GB

We have used LogMeIn for a long time-… We have used LogMeIn for a long time- our small company spans half the state but we need to get problems resolved quickly. Rescue allows us 24/7 access to all of our resources in a quick and secure manner. We can transfer files, see what is happening and make adjustments to equipment that is otherwise inaccessible. We have been able to use this as a collaboration tool on some projects. The company behind the product has been great to deal with and is always there for us if we have a problem.

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A S
AU

The company kept increasing their… The company kept increasing their prices so much every year. Keep a good eye on your bills as they go up dramatically. its such a shame they dont care about keeping customers after calling them before we left. There is many other alternatives out there Hopefully they review there pricing so many customers we see on a lot of review channels go back....

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Janet in NH
GB

LogMeln is Unethical, (addition to my 1st review) LogMeln is unethical, (addition to my 1st review.) My "confirm" emails from the bank transaction, with LogMeln (which should of been Microsoft) seem to have disappeared from my email account. !! Totally gone- *poof* -not in spam or any place. Too funny, LogMeln because I took pictures of those confirm emails, prior to LogMeln deleting them. LogMeln is an unethical, scamming company.

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Lisa Nicoll
GB

Horrible customer service, waste of money, billing closed account Horrible customer service, and they continue to try and bill us AFTER we paid off our contract and asked for the account to be closed, threatening to take us to collections. I will be contacting legal representation to address this issue, if they continue to threaten with a bill that has already been paid. Save yourself the headache and wasted money, and go with Zoom. There is a reason nobody uses this horrible platform. What a waste of money.

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Jasmine Chin
GB

No star No star! We have cancelled subscription to end of last year and now in October slapped with an outstanding bill to pay! Tried to see if I could speak to someone but no contact number to be found. Intercom chat box doesn't recognise 'invoice', 'payment' keywords! Going ignore this bill, such a waste of my time!

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