MessageBird

Trompenburgstraat 2C, 1079 TX, Amsterdam, United States
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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

15.00%

1

85.00%
About MessageBird

MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Our products, tools and omnichannel solutions are building blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Instagram, Email and more. This versatility gives end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love. Headquartered in Amsterdam, MessageBird’s global business reaches over 7 billion devices, serves over 25,000 customers and operates across 10 hubs. Since 2011, we have grown to a powerhouse team of 700 employees who represent more than 55 nationalities, and we’re proud to be a “Work Anywhere” company.

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EPOS CCTV
GB

Terrible Company, Terrible Company, - Arrogance - charges for failed texts - 10-50% of texts do not deliver, the company acknowledges it and says its not their responsibility to deliver the sms but sending it. Clearly a good number of people running this company out there seem to be believe it's legal and living in their own fantasy world.

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s signal
AE

45% undelivery sms This is terrible service their support totaly don't care about your problem all answer just for to do something to keep the facade or i mean just to ckeck the box! All dashboard extrymly streng and wierd and showed not correct status.

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Customer
NL

From good experiences to really bad in a few months Have had some good experiences in the past, but since 2020 the performance of customer support and stability of the platform is bad. Really bad. It seems that they are using their own system for customer support, but it feels like that the support tickets end up in a black hole. Please be aware. We use whatsapp and sms. The Whatsapp especially is not working. With sms we did not have issues (yet)

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Frank
NL

Worst onboarding experience ever Onboarding experience is the. worst! Wanting to try out their product, even in sandbox would be fine but am "under review". Back and forth over what info they're looking for takes days, incessant illogical need for a company website, inflexible in conversations. I think they don't even want to sell their product?

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Marcus Jones
GB

There are other websites that do this better BIRD has shown poor responses to my service issues. They are still charging us for something I have requested be cancelled, despite numerous attempts to contact them they fail to respond appropriately. The service is not what I thought it was, its not very good either. I wanted a virtual number to start using WhatApp business, it doesn't do this unless you want to log in to their API portal to send each message. This is not how I want to use Whatsapp Business.

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