MessageBird

Trompenburgstraat 2C, 1079 TX, Amsterdam, United States
http://messagebird.com
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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

15.00%

1

85.00%
About MessageBird

MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Our products, tools and omnichannel solutions are building blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Instagram, Email and more. This versatility gives end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love. Headquartered in Amsterdam, MessageBird’s global business reaches over 7 billion devices, serves over 25,000 customers and operates across 10 hubs. Since 2011, we have grown to a powerhouse team of 700 employees who represent more than 55 nationalities, and we’re proud to be a “Work Anywhere” company.

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Adam Mo
AU

I wish I could give 0 Star I wish I could give 0 Star. Their services is pure scam and the support is extremely poor. We purchased the number waited 2 weeks for approval and they didn't even reply to our tickets. I had to create another ticket to chase them up. Asked them for refund even we still couldn't use any of their services and they said no refund. SCAM SCAM SCAM SCAM SCAM SCAM. You will be better of with Twilio or someone else.

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T B
DK

I experienced really bad service I experienced really bad service. I had an account for multiple years, paid my bills, and out of nowhere, my account was deleted, including the balance. I can't log in, I can't reset my password, and my email is no longer valid. While I understand that you may not prioritize small customers, it would have been fair to send an email and refund my money. This is the most unprofessional cloud service I have ever used!

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Customer
NL

From good experiences to really bad in a few months Have had some good experiences in the past, but since 2020 the performance of customer support and stability of the platform is bad. Really bad. It seems that they are using their own system for customer support, but it feels like that the support tickets end up in a black hole. Please be aware. We use whatsapp and sms. The Whatsapp especially is not working. With sms we did not have issues (yet)

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Marcus Jones
GB

There are other websites that do this better BIRD has shown poor responses to my service issues. They are still charging us for something I have requested be cancelled, despite numerous attempts to contact them they fail to respond appropriately. The service is not what I thought it was, its not very good either. I wanted a virtual number to start using WhatApp business, it doesn't do this unless you want to log in to their API portal to send each message. This is not how I want to use Whatsapp Business.

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Ben Xiao
GB

SMS .Net SDK not working at all Try to send SMS by program, used their demo code with their .Net SDK, cannot compile, got error CS0236. Their support can't read the issue, gave reply help nothing. Even the basic instruction on their website is wrong, like this one, "The following command will install MessageBird: install via NuGet"

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