MessageBird

Trompenburgstraat 2C, 1079 TX, Amsterdam, United States
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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

15.00%

1

85.00%
About MessageBird

MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Our products, tools and omnichannel solutions are building blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Instagram, Email and more. This versatility gives end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love. Headquartered in Amsterdam, MessageBird’s global business reaches over 7 billion devices, serves over 25,000 customers and operates across 10 hubs. Since 2011, we have grown to a powerhouse team of 700 employees who represent more than 55 nationalities, and we’re proud to be a “Work Anywhere” company.

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T B
DK

I experienced really bad service I experienced really bad service. I had an account for multiple years, paid my bills, and out of nowhere, my account was deleted, including the balance. I can't log in, I can't reset my password, and my email is no longer valid. While I understand that you may not prioritize small customers, it would have been fair to send an email and refund my money. This is the most unprofessional cloud service I have ever used!

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Nigel
GB

Billed for a trial, when it didn't even work Signed up for the WhatsApp trial, after a few weeks and being approved by WhatsApp we were unable to activate the service due to "Oops Something Went Wrong" error. Support is unresponsive. Replied to the sales rep that was involved with setting it up, no response. Logged 2 support tickets, no response. Then, at the same we got an invoice for $600 for the TRIAL service, before we could even send a single message!! BEWARE!

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s signal
AE

45% undelivery sms This is terrible service their support totaly don't care about your problem all answer just for to do something to keep the facade or i mean just to ckeck the box! All dashboard extrymly streng and wierd and showed not correct status.

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Naveenn Reddy
IN

I got cheated with message bird I got cheated with message bird, with out intimation they have deducted my amount from credit card 600$ , im not provided any information of my credit card , these cheaters are looting money from public. These people are sending invoice for looting money also they provide me an invoice number 2019.53353

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Adam Mo
AU

I wish I could give 0 Star I wish I could give 0 Star. Their services is pure scam and the support is extremely poor. We purchased the number waited 2 weeks for approval and they didn't even reply to our tickets. I had to create another ticket to chase them up. Asked them for refund even we still couldn't use any of their services and they said no refund. SCAM SCAM SCAM SCAM SCAM SCAM. You will be better of with Twilio or someone else.

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