Terrible support and experience Terrible support, they didn't resolve my problems, the flow doesn't work and keeps giving a 500 error, and my sms to email stopped working and couldn't receive OTP codes anymore, I asked them to resolve it and they giving me some excuse that OTP codes don't work anymore. I asked to close my account since I have no further use for their useless service. They don't even refund your money from the account balance, although I didn't use any of it from a recent topup. The customer support agent was more in a hurry to check the ticket as closed.

Not willing to engage if you're no "Enterprise level" Poor servicer. Message Bird now refuse to deal with due diligence processes for organisations in regulated industries, if they are not an "Enterprise level" client. It took 6 months of chasing for them to come back and say that. Avoid.

Terrible Company, Terrible Company, - Arrogance - charges for failed texts - 10-50% of texts do not deliver, the company acknowledges it and says its not their responsibility to deliver the sms but sending it. Clearly a good number of people running this company out there seem to be believe it's legal and living in their own fantasy world.

I experienced really bad service I experienced really bad service. I had an account for multiple years, paid my bills, and out of nowhere, my account was deleted, including the balance. I can't log in, I can't reset my password, and my email is no longer valid. While I understand that you may not prioritize small customers, it would have been fair to send an email and refund my money. This is the most unprofessional cloud service I have ever used!

Avoid this company Avoid this company. We have used this company and the messages were not being delivered as expected. I requested to have my outstanding credit refunded and then to close my account as I have found a better company. I then had an e-mail saying that the finance company have refused the refund and that my account has been closed at my request when the request was to close it after the refund and not just take my money. The company are hard to talk to and have removed my correspondence off their website. Do like me and make sure you get screen shots of all conversaion. We found this service NOT FIT FOR PURPOSE. The company sent me a link to the terms and conditions that ended up being a faulty link.