MessageBird

Trompenburgstraat 2C, 1079 TX, Amsterdam, United States
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1.15
Based on 20 Reviews

5

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4

0.00%

3

0.00%

2

15.00%

1

85.00%
About MessageBird

MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Our products, tools and omnichannel solutions are building blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Instagram, Email and more. This versatility gives end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love. Headquartered in Amsterdam, MessageBird’s global business reaches over 7 billion devices, serves over 25,000 customers and operates across 10 hubs. Since 2011, we have grown to a powerhouse team of 700 employees who represent more than 55 nationalities, and we’re proud to be a “Work Anywhere” company.

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Şakir Şensoy
TR

Very very bad service I've been dealing with MessageBird SMS integration for about a month now, and I haven't achieved any results. I loaded $30 into the wallet upfront, and they provided a terrible service without refunding the money. Avoid choosing this company, or you'll be very disappointed.

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Test Driver
GB

Not willing to engage if you're no "Enterprise level" Poor servicer. Message Bird now refuse to deal with due diligence processes for organisations in regulated industries, if they are not an "Enterprise level" client. It took 6 months of chasing for them to come back and say that. Avoid.

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EPOS CCTV
GB

Terrible Company, Terrible Company, - Arrogance - charges for failed texts - 10-50% of texts do not deliver, the company acknowledges it and says its not their responsibility to deliver the sms but sending it. Clearly a good number of people running this company out there seem to be believe it's legal and living in their own fantasy world.

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Marcus Jones
GB

There are other websites that do this better BIRD has shown poor responses to my service issues. They are still charging us for something I have requested be cancelled, despite numerous attempts to contact them they fail to respond appropriately. The service is not what I thought it was, its not very good either. I wanted a virtual number to start using WhatApp business, it doesn't do this unless you want to log in to their API portal to send each message. This is not how I want to use Whatsapp Business.

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T B
DK

I experienced really bad service I experienced really bad service. I had an account for multiple years, paid my bills, and out of nowhere, my account was deleted, including the balance. I can't log in, I can't reset my password, and my email is no longer valid. While I understand that you may not prioritize small customers, it would have been fair to send an email and refund my money. This is the most unprofessional cloud service I have ever used!

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