Very very bad service I've been dealing with MessageBird SMS integration for about a month now, and I haven't achieved any results. I loaded $30 into the wallet upfront, and they provided a terrible service without refunding the money. Avoid choosing this company, or you'll be very disappointed.

Worst onboarding experience ever Onboarding experience is the. worst! Wanting to try out their product, even in sandbox would be fine but am "under review". Back and forth over what info they're looking for takes days, incessant illogical need for a company website, inflexible in conversations. I think they don't even want to sell their product?

I want to delete all our data and… I want to delete all our data and accounts. 3 weeks, 1 number trying to register an SMS Number to allow for sending of SMS and stop these errors "details: sender unregistered; reason: carrier_rejected; code: 104" Why we are leaving; 1) There is no clear documentation on how to register a number for sending SMS messages. 2) One minute I have to do this to register a number and then the next minute I have to do something else. 3) Recently I was told to send a SMS message I have to order a Alphaumeric Order. I did this where it took a week for someone to understand that the ticket create by your system made the ticket, to then find out your systems did not attach the relevant information to the ticket at the time of ordering Alphaumeric order. 4) I get told it is done and should not be a problem, I test and again "details: sender unregistered; reason: carrier_rejected; code: 104" shows. 5) After 3 weeks of trying to get the number +447893989288 registered to be enabled to send SMS messages and trying 3 different methods, the number even though being told twice it has been done still hows unable to send SMS messages. What you need to do!!!!!!! 1) Design a way for us consumers to register an SMS Number to send messages simpler and easier. 2) Documentation does direct people to the form made easier and simpler to find. The Number I want states the use case when registering the number, it also has a status of OK next to the use case. This is the use case associated with your channel Status OK Manage Use Case Name APES Pet Care Clinic Use Type Mixed Description Helping to keep service users updated on their service with APES Pet Care Clinic. But yet compatibility to send text says unsupported. Feature Status Capability To Send Outgoing Messages Supported Capability To Receive Messages Supported Capability To Send Outgoing Mms Messages Unsupported Capability To Receive Mms Messages Unsupported I have ordered 5-6 numbers so far only getting 1 successfully registered to send SMS messages. Since the creation of my account with you, all other numbers I get told to go around in circles to get these numbers registered with no success. Makes me so angry. So we are just going to go to textmagic for our SMS. There is no faffing about getting a number registered for sending SMS and is done in hours not days or weeks. BIRD is a joke!

Horrible customer service & product The page looks well done and when you first try out the service it seems like a well thought out idea, but as soon as you start to set up any of their "channels", WhatsApp, sms, email etc. you realise the service only occasionally works, most of the time either crashes or does not what it says it does. Either the company is close to bankruptcy, because customer service is virtually not existent or they simply focus on huge clients and completely ignore anyone with less then 100k subscribers. Either way, one of the worst product experience we had so far.

SMS .Net SDK not working at all Try to send SMS by program, used their demo code with their .Net SDK, cannot compile, got error CS0236. Their support can't read the issue, gave reply help nothing. Even the basic instruction on their website is wrong, like this one, "The following command will install MessageBird: install via NuGet"