Excellent Customer Service!!! I use my Clearlight sauna 3/weekly. It helps keep me feeling healthy and relaxed. Recently I needed to order a replacement part after 5 years of use so I contacted Clearlight customer service. They went above and beyond to help me. Not only were they prompt, professional, and knowledgable they also expedited my part so I could get back to my sauna ways. :D Viviana and Stephanie are excellent at making sure you feel taken care of and also good friendly people who make the experience pleasant. I’m very grateful to Clearlight as I had no idea just how well they take care of their past purchasers. Ursula K.

Fantastic company with exceptional products. After alot of research on my part over almost a year I bought a sauna from clearlight. After nearly 3 decades with a parathyroid adenoma on my heart I had been subjected to dozens of sestimibi scans, which area a radiation based. I spoke to Johannes and the team who helped answer my questions and with the lifetime guarantee on their product I was deeply reassured with my purchase. I've had my sauna now for 2 and a half years and my heavy metal baseline have reduced, my health is better and my recovery post exercise is greatly improved. I've now purchased my photobio modulation unit and cant wait to add this to my daily sauna routine. Many of my friends have been impressed with the sauna and some have gone on to make their own purchase. Buy with 100% confidence.

Customer service that matches the product; top notch! We have been using the Essential 2 persons sauna for almost a year now and we love it. Out of the multiple (cheaper) choices out there, we felt Clearlight saunas offers a premium product and matching customer service. Although we bought their base model, it doesn't feel like "economy class". A small corner in the attic was just enough to have our own private spa, which you can enjoy anytime you have a bit of free time to relax. The customer service is top notch and you really sense that Clearlight is aiming to please their customers.

Shocking Customer Service, never again Great Sauan, disgraceful service. I own a limited company which purchased a sauna last September. Clearlight are refusing to return VAT (sales tax) valued over €1200. They have tried to make out the business is not vat registered, even though we file VAT every 2 months and provided government docs. A miserable experience, will not be dealing with them again. They are quite rude and are blaming the customer for wanting what's owed, Iam happy to provide more details to any would be future customer. My advice, find a better provider, they are all made in the same place, China. Least they won't try gaslight you

Not worth the hype and way overpriced Not worth the hype and way overpriced. I purchased their sanctuary 2 indoor sauna and am very disappointed by the overall quality and especially customer service. Their saunas say made in china everywhere and you can tell they cut corners when it comes to product quality. A piece also was bent when the pallet arrived and it took them 6 weeks to send me a new part so I was left with a half built sauna for a month and a half. Also the heaters seem pretty weak and it takes me forever to sweat.