Jennifer Hollack
DENo matter what skin-type you are! I LOVE the Clearlight infared cabins, the workmanship is great, the handling intuitive and honestly – since I've been using them regularly, I feel fresher, have more energy and my skin has its glow back! I can recommend them to everyone ... and I do so <3 ________________________________________________ Ich LIEBE die Infrarotkabinen von Clearlight, die Verarbeitung ist super, die Handhabung völlig intuitiv und ganz ehrlich – seit ich sie regelmäßig benutze, fühle ich mich frischer, habe mehr Energie und meine Haut hat ihren Glow zurück. Ich kann sie jedem empfehlen ... und das mache ich auch <3
Mick
GBGreat sauna, useless APP Installed my Sanctuary 2 in April 2023. Installation went well although more detailed instructions would help with some questions that come up when trying to interpret images. Have been using it 4 times a week since then WITHOUT a single issue. Bought the extra heater. In my opinion this is a must!! I find the quality of the product to be worth the investment and hope to get years of regular use out of it. No problems with customer service, ordering or delivery. Biggest complaint is the inability to use the APP on my IPhone. With known issues, it’s hard to believe that the Company has not effectively been able to address the useless APP. Would love to at least be able to turn on the sauna remotely to warm it up. Would have given 5 stars otherwise. C’mon Clearlight!
Gemma Richardson
AUI would not purchase again Slick marketing but not worth the price. Cost more than first quoted. Delivery took 3 x what they said - tracking number incorrect. Delivered indoor sauna in boxes out in the rain. Ridiculously heavy & required 4 people to move. Once installed sauna did not work. Parts delivered after installation. Fixed sauna but lights do not work, inside panel does not match outside control panel, humming noise coming from one corner of the sauna and no response to emails - not going to investigate and fix. Mini-skip bin of rubbish left behind with made in China stickers all over the boxes. Big price does not match the service and the product. I would buy another sauna that is moderately priced as the extra price is just marketing. I would not recommend this product.
Adam Fischer
ESNot worth the hype and way overpriced Not worth the hype and way overpriced. I purchased their sanctuary 2 indoor sauna and am very disappointed by the overall quality and especially customer service. Their saunas say made in china everywhere and you can tell they cut corners when it comes to product quality. A piece also was bent when the pallet arrived and it took them 6 weeks to send me a new part so I was left with a half built sauna for a month and a half. Also the heaters seem pretty weak and it takes me forever to sweat.
SALT Float Suites
IEShocking Customer Service, never again Great Sauan, disgraceful service. I own a limited company which purchased a sauna last September. Clearlight are refusing to return VAT (sales tax) valued over €1200. They have tried to make out the business is not vat registered, even though we file VAT every 2 months and provided government docs. A miserable experience, will not be dealing with them again. They are quite rude and are blaming the customer for wanting what's owed, Iam happy to provide more details to any would be future customer. My advice, find a better provider, they are all made in the same place, China. Least they won't try gaslight you