JACKIE OSLAND
GBThe sauna itself is working fine and we… The sauna itself is working fine and we like it. One of the features we really wanted was it to be able to be controlled by the app. The app and the connectivity function are terrible. I have been trying for a few hours to get it to work, following online instructions for troubleshooting and nothing is working. A better customer service team would have helped you get the app working before leaving. If you buy this sauna, don't let the crew leave without getting the app connected and working.
Adam Fischer
ESNot worth the hype and way overpriced Not worth the hype and way overpriced. I purchased their sanctuary 2 indoor sauna and am very disappointed by the overall quality and especially customer service. Their saunas say made in china everywhere and you can tell they cut corners when it comes to product quality. A piece also was bent when the pallet arrived and it took them 6 weeks to send me a new part so I was left with a half built sauna for a month and a half. Also the heaters seem pretty weak and it takes me forever to sweat.
Tyler Fish
GBnot worth it. dissapointed. - they get their saunas from china so they have been facing incredible delays where my sauna took over 7 months to ship, the delivery date kept pushing because my sauna was stuck at the port from china! - one of the walls arrived damaged and it took 5 days to get ahold of their support team and then 3 weeks to get a replacement wall - when I finally got the sauna setup the heaters were definitely weaker than I expected - NOT worth the high price tag, disappointed
Gemma Richardson
AUI would not purchase again Slick marketing but not worth the price. Cost more than first quoted. Delivery took 3 x what they said - tracking number incorrect. Delivered indoor sauna in boxes out in the rain. Ridiculously heavy & required 4 people to move. Once installed sauna did not work. Parts delivered after installation. Fixed sauna but lights do not work, inside panel does not match outside control panel, humming noise coming from one corner of the sauna and no response to emails - not going to investigate and fix. Mini-skip bin of rubbish left behind with made in China stickers all over the boxes. Big price does not match the service and the product. I would buy another sauna that is moderately priced as the extra price is just marketing. I would not recommend this product.
Jennifer Hollack
DENo matter what skin-type you are! I LOVE the Clearlight infared cabins, the workmanship is great, the handling intuitive and honestly – since I've been using them regularly, I feel fresher, have more energy and my skin has its glow back! I can recommend them to everyone ... and I do so <3 ________________________________________________ Ich LIEBE die Infrarotkabinen von Clearlight, die Verarbeitung ist super, die Handhabung völlig intuitiv und ganz ehrlich – seit ich sie regelmäßig benutze, fühle ich mich frischer, habe mehr Energie und meine Haut hat ihren Glow zurück. Ich kann sie jedem empfehlen ... und das mache ich auch <3